Why is it every time I bring my car in a couple days later I'm having a problem with something else.trunk wouldn't open.Bommarino caddy engin light coming on.
Tey are the best. I. Am very pleased.
I appreciated that they took extra time to try and diagnose a squeaking issue. Even though they were unable to replicate it, it helped me narrow down the problem and it was simply the seatbelt latch. And it's only present when a smaller person is buckled in. Good service all around and quick. Thank you.
Mr. Friar was very friendly and professional.
Five star service!!! Thank you so much
As always excellent servi e very prompt and attentive thank you again
Leland was awesome. Took the time to listen to my concerns about my car and ensured that he understood what the problem was so the correct and proper solution was found. Very happy and completely satisfied with the care and attention given to myself and my car.
I really like coming into Bommarito and getting my truck serviced. Kaleb did a great job checking what was needed to be done and advising on future services to be aware of. Hats off to everyone at the dealership!
The invoice had to be reprinted 3 times due to incorrect charges. I’m glad I was alert!
Very satisfied bob did a good job
Horrible experience from my go to dealership for my service on my Toyota Supra. To start, I asked and verified the deal I set up online when making my appointment and made sure it went through. As I was waiting, I was not updated once and sat down wondering what stage the oil change was in. Once finally completed, I received a text, but never had someone come out to let me know in person. Once I got the invoice, the price was wildly different from what I thought I verified before any work took place. When I questioned the price, I was met with attitude and such an unprofessional stance immediately. It was stated that I said "deal" instead of "coupon" and he wasn't sure what I was talking about and so the "coupon" didn't go through. When I explained that I mentioned a "deal" before the work was written up, he stated "nobody talks like that" and "I thought you just meant was the work for an oil change" which was already verified when I was met at my vehicle when I first came in. It became a 15-20 minute argument in front of everyone, very unprofessional. He did not want to hear my story, even though I had a confirmation online that showed my vehicle, make model and vin number, and it went through for the current oil change special. He stated it was "an IT problem not a service department problem" to which I replied "why is it a customer problem then" I just wanted my deal honored that the website gave me. After trying to explain some more I asked if he understood my stand point. He stated "I don't understand you at all"
Never have I ever been treated this way, from any dealership, nor any other service advisor. To just tack on to the issues, my car was filthy, oil stains on my seat and steering wheel, and it looked as if they spilled oil in my engine bay and left it! Unprofessional service ranging throughout the entire building.
It took me 30 minutes to detail my car back to its original state. Not only that, I was told there was not a supra certified tech to check the other issue I mentioned. In that case, who handled my vehicle? I was told you needed to be certified to handle the supra. Unacceptable. As I was on my way out, the tech runs in, mentions something I couldn't quite understand and asked for the keys back because "he watched a YouTube video and needed to fix something" Im sorry?! What was done to my vehicle? It would be a miracle if I ever come to this dealership again.
Fast and professional service every time. Thank you!
Thomas Morris was knowledgeable and very patient with my many questions. He took the time necessary to make the sale without pressure or over persuasion.
Leland did not reset the maintenance button on my vehicle and he didn't change the service tag on the window.
Scott Dunigan and Micah Bond top notch the best the information that they supply to me today was awesome gave me peace of mind about on my car. Kudos to the team!! That work there
Everything went great today, Bob handled all of my questions and
automotive needs great.
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