Always professional, excellent service. I return to Bomnarito to buy & maintain my cars. Simply the best!
My father recently brought my car in for new tire installation. The installation itself was completed successfully. However, there were some unforeseen delays in the service due to a large number of customers, miscommunication from service advisors, and a scheduling conflict with the delivery of the tires. Also, the courtesy car service was not available, which meant he was unable to leave the shop for 4.5 hours to pick me up from an appointment I had while the work was being performed. He did appreciate the popcorn and ice cream available at the shop, as well as the politeness of the service advisors. We both understand the reasons for yesterday's delays with our scheduled service. I simply wanted to share this experience in the hope that it might assist in making adjustments for future periods of high demand. We truly value and appreciate your staff and the services they offer, and we intend to continue being your customers.
Adam was very professional and also considerate of my feelings and I appreciate that as a customer. Thank you Adam for making this experience great
Talk to the first technician and received a price of the service then was later switched talking to another technician that ringed me up and added another $40 to the price and if not catching that I would have been over charged. Now I am also getting charged the credit fees without being notified up front.
I received excellent service and an explanation of the things that my car needed done.
Daniel has been helping me since I bought my car at Bommarito, and I am always grateful for his professionalism. I know that when he recommends a service, I had better get it done. I trust him completely.
Kaleb was great! He was very helpful and knowledgeable and I enjoyed getting to know him as he was preparing my paperwork. A very nice young man.
Danny is always pleasant and ready to help you with questions about your vehicle.
The volume on the television in the waiting area was a tad bit loud.
Keep trying to upsell me more services and products. I keep saying NO!
Love Scott,He is very professional and friendly.I trust him and the staff with my car. Some mechanical try to get over on customers (especially women). Scott tell you exactly what's wrong with your, check to make sure there is no
Recalls on your car and if there is any cost and how much. Thanks Toyota for having great peoples
Respectfully submitted,
Thank you Kaleb Nixon for your 5 star service, great and keep up the good work and have a blessed week end and keep on smiling and let your light shine on people. That is a smart man, amen.
He did well explaining what my car needs without pressuring me to get what I didn't want.
It was greatly appreciated
With an appointment, it took 1 hour and 20 minutes to complete a tire rotation. I have never had to wait for more than 30 minutes for a tire rotation/inspection.
My first and last service at this dealership. After scheduled 5k service, I waited for 2 hours to get it completed. When vehicle service completed the hood wasn’t locked, the service alert in the vehicle was not reset, fluids were not topped, tire pressure was not adjusted. I am not sure if the tire were rotated as indicated in service performed in the summary of service. Not sure what service was performed that took 2 hours to complete. No manager to complain to either. I can’t trust you with my and my vehicle safety.
The service team at Bommarito, were total professionals and provided complete customer service support. 5-Star service (4/25/2026)
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