Timely service and a good communicator
Service agents are always helpful and pleasant.
Scott assessed the situation quickly, communicated promptly, he was personable and professional, explained what needed to be done in a way I could understand. Extremely pleased with the service I received! Thank you, Scott!
I leftbtwo messages, but everytime I clicked on submit, it was erased!!!
I wish Leland F would of followed up to me regarding the price of new front struts but other than that everything seems fine
He is so magnificent so good with the people he's trustworthy even if you have to pay a lot to get your car fixed, he let you know it's a good honest, good work being done.And he just makes you feel comfortable.He's got the best confidence.He's all around a great guy
Leland was very polite,respectful and knowledgeable about the work on my vehicle. He kept me informed on what they were doing. I appreciate his knowledge and concern and will work with him again. Thank you Leland for taking care of me.
Hello. On Wednesday, March 11, 2026, my vehicle was scheduled for a tire rotation. Upon arrival, I included windshield wipers replacement.
The representative informed me that my vehicle was ready; however, there was no mention of the cracked windshield, which happened in the Toyota service garage.
I noticed and reported the damage. I have been a loyal Toyota customer since 1995. What happened is a destruction of trust.
On March 12, 2026, while driving to work, the crack spread across the windshield.
The Toyota Service Department was notified.
Leland was great to deal with. Advised about potential service needed with explanations by vehicle’s normal usage and location, Superior, WI. By the way, found the video provided about additional recommended service, battery cable replacement suggestion informative. Great idea.
Please pass along my sincere thanks to Leland and others who provided service today.
Kevin B
Given the cost; perhaps a discount for seniors ,veterans, or people on poverty pensions, could have helped although very little.
John Q
Love it, Job done very satisfied thank you Carol H
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