Vehicle taken at check-in time, after a few questions, Mr. Neal said I would get text when completed. Within less than an hour, I was on my way home, very good service
Friendly. She kept me informed and I did appreciate that very much.
Shelia was very professional and personable a quality that is rare in customer service these days.
The technician advised that the wiper blades be replaced- they were brand new! Literally replaced yesterday and hadn’t even been swiped. I don’t appreciate the upselling tactic.
Shelia was fantastic and always has been, along with every Ramey employee I have encountered since having my vehicle serviced from its purchase.
Shelia is amazing and is always happy to help!
Nothing but professional from start to finish!!
Wait times are way too long! Checked in at one and wasn't finished until 4:45. Every appointment is a long wait time. Every thing else is okay.
Sheila is always very friendly and helpful.
Requested the 4 wheel LO light flashing and beeping continually be checked. Was told by tech he checked 4 wheel drive and all was well and no beeping. I questioned that conclusion and tech went to car with me and 4 Wheel LO light was flashing and beeping just as I said. We drove several yards in car together and LO light kept flashing and beeping. He never offered to recheck vehicle. I am coming back to have a seal replaced on AC and I expect the 4 wheel drive LO light to be actually addressed this time. Very dissatisfied. Feel as though I was lied to. Just purchased car on 4/13/26 and feel as though care for my business is not truly appreciated. I have bought a few cars at Ramey but this will determine if I ever do so again. WPendleton
Always completely satisfied with the work and courtesy. Thank You
Sheila does her job great.
The communication was clear, the service was professional and courteous! Thank you for your service!
I said I wanted new windshield wipers. They guy said they were 39.99 and free instilation. They put inserts in instead. Yes they were cheaper,but thats not the point. Thats not what I said I wanted. Nobody even ask they just made the decision for me. Thats not okay, they dont pay for my car thats why its my choice and I will not be back.
Very busy today, but I got in on my on my timeslot. I appreciate how everything is checked.
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