Service Center

Real Reviews From Verified Customers

Charles M.
1 out of 5
4/1/2026
Was quotes $259.00 for pcv valve & plugs. And 27.10 for the cost of the battery Vent Hose. Was called and told the cost for the installation of pcv valve was going to be $125.00 more i accepted, which should have put the bill around 390.00 ish dollars. I show up to pay and my bill was even more than a $100.00 dollars higher? Lee was very nice and all but the prices being changed again after the phone call honestly doesn't sit to well with me. It just doesn't look good to have that happen.
Julia C.
4 out of 5
4/1/2026
I have been going to Ramey Toyota, probably nine or 10 years, ever since I moved to West Virginia. I always ask for Sheila Lambert. Even though I now live in Virginia and theToyota dealership in Roanoke is only about an hour from me,It’s worth one extra 45 minutes to an hour to stay with RameyToyota because after all when I have good service and good people like Sheila Lambert in the service department and also John, who is in charge of the repair shop, why would I want to go anywhere else? It makes sense to me to stay with the people and company that I trust..
Shawn F.
5 out of 5
3/28/2026
Lee and the service department has always taken excellent care of me and my vehicles
Virginia B.
5 out of 5
3/27/2026
Your team was very courteous. I appreciated the updates on the progress on my car.
Aaron A.
5 out of 5
3/26/2026
My first time. It was a great experience
Nancy B.
5 out of 5
3/25/2026
Very nice and professional service staff, overall a good experience.
Gary T.
5 out of 5
3/25/2026
Friendly and a job well done
Stephen H.
1 out of 5
3/24/2026
No registration or insurance card when picking up truck. Another trip to the service department. Windshield smeared with a dirty read in the area where the sticker was removed and installed. Step bar and door sill dirty from muddy floor and shoes. I will be back in the morning to show what I received
Jackie B.
5 out of 5
3/23/2026
A1 service
Mary S.
5 out of 5
3/22/2026
Appreciate the friendly and professional staff. Also the timeliness of getting parts and quick rescheduling of the service. Thank you.
Richard A.
5 out of 5
3/21/2026
Lee was very courteous a d knoligable
Connie D.
4 out of 5
3/21/2026
Thanks for taking care of my vehicle on short notice, really appreciate it
Scott H.
5 out of 5
3/21/2026
Sheila always does a first class job and makes me feel like a valued customer
Maka S.
1 out of 5
3/20/2026
VSC and Engine lights are still on. I asked specifically to get that checked and fixed before my upcoming trip on Monday.
John W.
5 out of 5
3/18/2026
Sheila always goes out of her way to make my service visit exceptional. She does a great job
Jerry T.
5 out of 5
3/17/2026
I always am extremely pleased with the service I receive at Ramey Toyota. Shelia was helpful, polite, and kept me informed while my vehicle got serviced. I highly recommend Ramey Toyota.
Deborah S.
5 out of 5
3/16/2026
Fast. Always very nice.
Roderick M.
1 out of 5
3/13/2026
On my hour drive home, my low tire pressure light came on. You had changed oil and rotated tires. Now I have to find out the problem.
Michael C.
5 out of 5
3/11/2026
Service staff at Ramey Toyota is excellent.
Aileen S.
4 out of 5
3/11/2026
Sheila is very helpful and she knows what she doing!

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