Nyah was very kind and knowledgeable. She made sure I understood my service today thank you
Thanks looking forward to visit again
I was charged 67.25 for a complimentary 5.000 service ( tire rotation only).I tried calling my service manager 3 times with no success. A perfect way to start the new year.
The service was not completed
I had an 11:00 appointment and at 2:00 I was informed my car had not made it to the back and not sure if or when it would be done. Wesley Chapel Toyota wasted 3 hours of my time/day. My car was there for a recall, my 2nd appointment and it’s still not completed.
Very professional and courteous. Very satisfied with the professionalism.
We appreciate that Wesley Chapel Toyota rectified an issue that was present before we purchased our used 2017 Toyota. Thanks.
Damian is an expert collaborator.
Scott was very professional and helpful in answering my questions.
I was scheduled for rear brake pad replacements. When I arrived at the dealership, I was told that they were on a “national back order”. Why would you have a customer come when you do not have the supplies needed? I replaced my serpentine belt due to a squealing noise. It turns out that the belt was an after market product. I’m at 81,000 miles; meaning, the belt did not need to be replaced yet (it was belt number two). I spent nearly $400 on a part that was fine and the car is still squealing. I most likely will stick to my mobile mechanic and the Lexus dealership as needed outside of oil changes with you guys.
Richard was amazing he explained everything about my car and was very sweet. I would highly recommend Richard for next services.
Excellent service and punctual
Always a good experience dealing with Wesley Chapel Toyota. Richard was friendly and communicative. Service was done in a timely manner and done right. Thank you
A GREAT 5 Star Customer Experience!
They did not fix the issue
Nicole was absolutely awesome. A very kind person who was very attentive.
Scott King was great gotme in and out within an hour.
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