Rick was great. He kept me informed throughout the entire process of my service. He walked me through all of the critical fixes of my car and gave me great advice.
I try twice today after leaving the dealership to contact Mr. Kindle (which has been great) to informed him of the issues i notice while driving and realizing that the wring tire has been change. I need for this to be corrected. I want to make clear that Mr..Kindle has been a great service person. I dont know where the miscommunication happened but I still have the same issue with the front driver side tire that I had when I arrived at the dealership and not only the wrong tire was installed but it was done in the wrong side. I look forward to see this.fix. also the rim that the new tire is on is very scratch and that definitely was not the condition that it was before it went into the service today 05/22/2026. Thank you for the prompt attention. If anyone nned to contact me my number is ****-****-xxxx
Yes thank Gracen Ascots too Jerry smile ???? thing maybe trader suv or car see ok
He was great! Very knowledgeable!
He was very friendly easy to understand and my car was ready when he said it would be
Great service. I appreciate your inspection, pics and explanation of problems.
Mason was professional, and in my opinion did a great job.
Very timely service delivered in a professional way.
Air Filter wasn't installed
I have had some negative experiences in the past and started
To do some of the maintenance at Toyota of Tampa Bay, but decided to try again in WCT, since I bought my car there and my son recently bought a Camry there!
I had a good experience today with Richard Kindle, and would continue having my Highlander services done there!
Took 2 hours and 20 min for a oil change
I have always used your dealership for servicing my car since I bought the last two there. I was informed via the service report that my car was in need of tires and a quote was given. I was able to obtain another quote from Costco and was told that you guys price matched. I was then told that I would be charged a 15% up charge because Costco did not have Road hazard warranty. The fact to have a five-year road hazard to which I verified I was also told I would have to pay the installation of 160 that you were currently waiving as a special and I had in writing on my estimate because of the price match. So in essence you did not price match and we’re trying to cover the difference by charging me an up charge and waiving the installation. Needless to say I did not get the tires and I will be going to another dealership for further service. Your dealership wanted to charge me $249.99 for an alignment and I found out that another Toyota dealership only charges $120 or 119 99 quite a difference needless to say I think this is the end of my relationship with Wesley Chapel Toyota. You claim that I was a VIP Client but I certainly did not feel like one.
Don was absolutely great! Got me in and out in under an Hour! Had a tire rotation/ oil change/ and multi point inspection done.
Rick Davis and Tom Proctor have always treated me the best I could expect. Service at W.C. Toyota has always been outstanding and I think these guys are the reason.
Please consider complimentary detailing services for toyota owners servicing there vehicles at your dealership.
The service was good but the price for an oil and filter change is too high.
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