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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3903 reviews 65%
4 star 1249 reviews 21%
3 star 131 reviews 2%
2 star 377 reviews 6%
1 star 358 reviews 6%
Review Us
Mucahit P.
5 out of 5
9/26/2025
Roland and his Team was Great,quick and professional during service on my vehicle. I am very satisfied.
Samuel B.
5 out of 5
9/25/2025
Mason was a plesure to work with. He helped me getting info on my 2002 toyota which i had maintance done there. I always have a great experience with you guys.
Jennifer L.
2 out of 5
9/25/2025
The wait time is, and always has been, excessive. Otherwise, pleased with the service.
Keko O.
5 out of 5
9/25/2025
Very satisfied
Patricia H.
5 out of 5
9/25/2025
Josh did a great job today.. very courteous and knowledgeable about Toyota service
Patricia C.
5 out of 5
9/25/2025
Josh was excellent. Helpful and timely. Great experience.
Ho B.
5 out of 5
9/25/2025
Very good service
Austin G.
5 out of 5
9/25/2025
Everything was great from start to finish. Donald did a great job.
Dana H.
5 out of 5
9/25/2025
He was very helpful and very nice
Pravin M.
2 out of 5
9/25/2025
All the services are over priced... Also representative doesn't suggest the best service as per customer needs. I will never come to Wesley chapel Toyota again
Kraig A.
4 out of 5
9/25/2025
Candid discussion, customer support oriented, and kept customer informed.
Douglas B.
5 out of 5
9/25/2025
I’m pleased with the professionalism of Scott and the staff.
Christopher C.
5 out of 5
9/25/2025
Thank you
Richard C.
5 out of 5
9/25/2025
Helpful and knowledgeable, I will request Joshua for my future appointments
Daniel W.
5 out of 5
9/24/2025
Great job
RANDY P.
5 out of 5
9/24/2025
Awesome service tyvm
Walter S.
4 out of 5
9/24/2025
little long but ok
Elizabeth A.
5 out of 5
9/24/2025
Alex has a very good customer service.
Ambrocio G.
2 out of 5
9/24/2025
I was disappointed with the service I received today while my vehicle was in for an emergency repair. I was denied a loaner vehicle to get to work in Brooksville, Florida, and instead had to wait over three hours in the lobby for a battery replacement. As a customer who has purchased two vehicles from this dealership, I expected a higher level of service. I had several means to cover the $150 retainer; however, because I did not have a credit card with me at the time, I was denied a loaner vehicle and was left without alternatives. Unfortunately, this experience reflects poorly on the level of customer care provided.
Stella M.
5 out of 5
9/24/2025
Richard was great! Very courteous and professional!

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