Nyah was a good adviser but the services recommended were not reliable. I perform fluid flush and new battery within 6 months from a dealership out of town. Now they recommended again with urgency. It makes me wonder if the technician really inspected the car or just based on the mileage. I came to Toyota and pay more for the trust and quality. This really ruined it, though again this isn’t Nyahs fault.
Nyah was the best service manager I've encountered since coming to Wesley Chapel Toyota.
Richard Davis he was so kind, friendly and took time with me to make sure I understood what was going on with the car and when it came down to my tire alignment he took the time to find a payment plan that work and explain it to me, he also explain it to my mom over the phone. He is very professional and goes above and beyond. He answered all my questions.
Nyah Henry was so helpfully there for me
Joe as always wonderful!! Thank you
Brandon was very professional and helpful at every point in the process!
She did really good work. It was a great experience and she was very helpful and knowing that I’m deaf. Thanks for your help. I appreciate your time and help. I will look forward to seeing you again.
I had a great experience during my maintenance visit. Mason was professional, courteous, and very helpful throughout the entire process. He clearly explained what needed to be done, kept me updated, and made sure everything was handled smoothly and efficiently. I appreciate his patience, honesty, and excellent customer service. Overall, Mason made the visit stress-free, and I left feeling confident that my vehicle was well taken care of. Thank you Mason and the technician that worked on the car.
Very prompt, kind, and super helpful I did not question any part of the process cause she answered it all up front!
Rick Davis is wonderful to work with! He's a good listener, provides detailed information on issues and options, helpful, easy to work with, hardworking, etc. He is a great asset to your organization and the main reason we continue to come back to your dealership! Please thank him for all the great things he does for your customers.
Reliable, timely , transparent
Thank you.
We really didn't have much interaction. He greeted us and when the car was finished with our oil change he told us that our front brakes were getting low.
100% Satidfirf then young gentleman was Excellent very Polite and all so sincere and Knowledgeable and Very professional and Knowledgeable Thank You
I can’t understand how it takes 2.5 hours to do an oil change when you make an appointment. Every time I get an oil change there it takes over 2 hours and I have an appointment. Any suggestion would help. Very dissatisfied with a simple oil change
Very good service from Joe.
Joseph was very good with my service today
Donald was so helpful and my service was done within an hour! Everyone was super friendly!
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