Jared was a pleasure as usual. I’ve had the opportunity to work with him for my last 3 visits and I appreciate his professionalism.
Rick does his best to keep prices down. That’s saying something is challenging these days. Really appreciate the job he does
Patel, He scams people out of money to finance a car.
Prompt and friendly service
Very fast and professional. Great service is why I have purchased 8 new vehicles in the last 16 years. Honesty goes a long way with me.
Great service in a timely manner.
The service representative didn’t provide a good service and experience for me. The rest of the personnel were excellent!
Mason was courteous and professional.
Today I took my Toyota Tundra 2025 for service. I told my service advisor (Gracen) that I was feeling tire vibration coming from the truck. He immediately told me I had to pay over $180.00 dollars just for them to check the truck (a new truck under warranty)
told them I never experienced this type of service and none ever told me this before.
Usually and most of the time when you go to a place with a concern, they test drive the car first at no charge and once they problem has been confirmed the dealer or shop comes to you with service options either under warranty or out of pocket. After I told Gracen I didn't want to pay the $180 dollars just for them to look at it....he immediately, deleted my concern from his service form and send the vehicle on his way for the other issue I had brought the vehicle for, which was a dash light covered under the manufacturer warranty. So, the tire issued wasn't even written on the service form just because I didn't want to pay the $180.00 dollars for them just to look at it.
Very bad service and very unprofessional. They are just here for the money. They try to get you here in service - be careful.
I told him I may need an alignment, and he said that wasn't the problem. I hate when a service advisor acts like if he was a mechanic and knows it all without even checking the vehicle.
Not a good experience that started from when we showed up to the lack of communication when you had my car, to not getting a phone call today from the service advisor or service manager (that we asked for when we picked up our car) to now our lift gate not working again (the reason we asked for communication from our service advisor the day of but didn’t get and then asked for a call today from the service manager). We brought the concerns up about the lift gate after he said they did the same thing twice because the first time they did it, didn’t fix it. Very disappointed.
Great customer service Jared!
Great service as usual.
Thank you
Jared provided uber services for me. Total care for my vehicle was about 4 and a half hours. Being able to go home n rest instead of waiting made my day.
Jared was also able to apply coupons to my bill. Reducing my out of pocket expenses. This too made my day.
It’s these little things that help. As a fixed income elderly Toyota owner, I appreciate and thank Toyota for providing professional services.
Joe is always great to work with. He does a really good job of communicating everything related to the service and makes sure the work is done quickly and correctly
Don Sherwood was great! He is helpful, knowledgeable and cares about his customer! I appreciate the hard work! He got my vehicle serviced in 55 minutes. Wow! Thanks, Don! Great service!!
Best time ever in and out!
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