Rick Davis is the main reason I service our Lexus vehicles with WCT. His professionalism and expertise provides a quality customer experience that is hard to come by in any business. Rick is a true brand ambassador for your dealership.
I appreciate the service and anticipated and scheduled maintenance at this needed. However, this is the first time that I waited for my car that was completed for over an hour. I checked the bay a couple of times and didn’t see my car and presume that it will still being serviced. Although I receive a text message and phone call, I had my phone on silence as I was working on a recording for a client, I didn’t want the phone to be interrupted. This is something that I’ve done before when waiting for my vehicle, but the service tech always sought me out as I rarely ever leave the showroom, which I informed them that I would wait for my car. Giving her the benefit of the doubt, I presume the service tech was new; perhaps this is the new process and I just need to check with my service tech on the hour next time?
Communicated great and waited for me to get there before leaving for the day.
She was wonderful. Helpful and very pleasant
Excelente atención hacia las personas y excelente servicio para carros
Don was everything I look for in a service professional!
Nicole kindly attended me, and kept me informed throughout the process until the work was finished
Very efficient sequence of operations at the dealership. Starting with the check- in & valet service. Update process with the video review by the technician is an impressive demonstration and provides the customer with reassurance of attention to the vehicle service.
Thanks Nyah Henry, for a superb service
He is one of the best guys i have ever dealed with in wesley Chapel toyota.
Great job! ????
Rick is always above and beyond.
Don was attentive and approachable. Appreciated his service. Also, shoutout to Eli who was polite and respectful of my no regarding windshield replacement.
Once again Rick and his team have me in an out in less than 42 mins, Wow!!! Fantastic service for a working mom on the go!
Damien was excellent! He took care of us from star From start to finish and was done within an hour.
Both Scott & Steven provided optimal service
I'm glad I went to Wesley Chapel Toyota.
Thankyou
Richard was very thorough in explaining what needed to be done and offered discounts where he could in order to complete the critical work that needed to be completed. I am very delighted with his assistance and also the performance of the team in completing the work.
Nicole was very polite and professional.
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