Josh was super friendly and professional. So far, he’s been my favorite there.
Alexander ro is very courteous and professional
Excellent customer service from start to finish! Mason was friendly, knowledgeable, and went above and beyond to make sure everything went smoothly.
While I understand the need for text messages I'd rather the technician would explain the services recommended verbally so I could better understand what is necessary versus what services are not necessary immediately.
I stayed at the dealer service area for 4.5 hours to get my fenders changed on my Tundra. They were ordered in August. After waiting 4.5 hours. I was told that it was damaged. That should have been checked before I came. I drove an hour each way coming to Wesley Chapel dealership. I've been trying to get my truck fixed for months. This is in an acceptable.
Shawn
Nyah was very professional and explained everything very well.
Truly satisfied with the service.. Joshua was polite friendly and very helping.. and delivered my vehicle well before I expected
Excellent Customer Service
Very Nice People
Thank You Guys!
You ask him and your service manager!
Damian was very professional and helpful. Thanking him for his help and for the speed in which he handled my service. Judy
Great service from Alexander Ro.!!
He was very helpful and quick!
Larry Walker was absolutely amazing, however, I made an appointment for 730 and just had an oil change and an alignment. And engine filter change. I thought with being one of the first people in the waiting room I would be one of the first to leave. I’m not sure if the technicians put others before appointments or not. Please check on this. Maybe there is something I’m missing and I apologize if so.
Rick Davis treats me with professionalism. I’m always happy to see him because I’m sure I’m always in good hands.
I made an appointment for a simple tire rotation. Others were serviced before me. I spent 2 1/2 hours when it should have taken about an hour. Apparently Toyota prioritizes Toyota Care customers over those that have an appointment.
I was not happy.
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