Thank you for great service and great people .
Tyler was very knowledgeable and easy to talk with.
First timer and such an easy experience.
See them again in 5000 miles!
Tyler welcomed me and made sure to save my summer tires. The print out for vehicle checklist and inspection could have been more detailed to reassure the customer that oil was checked, brakes were checked, fluid topped, etc. other than that, everything was great.
Rodney was very competent , as usual. I had read that the company had changed hands, and I was a concerned that I wouldn’t recognize anyone there, but that was not the case. I have been dealing with University motors for years, so it may take me a little while to get used to a name change. But, welcome to Morgantown, Moses Motors!
Derek was excellent. After a disappointing experience with another one of your technicians (Rodney) previously, I am glad to have had a good one this time around.
Mr. Lambert is very professional and very client oriented
Rodney is the best there is !!! He is always so professional and respectful and deserves a raise based on his dedication to his job !! The parts department are also just as professional ! There is a very good quality to this location that I think every dealership, service and parts business could learn from !!
Good taking care of my vehicle my service
Derik
Thanks
Suresh
Well ran operation. Thank you all for great service
I brought my vehicle in for it's last tire rotation and 28 point inspection. I had them put on 4 brand new tires I brought with me. After picking my vehicle up, I noticed my windshield washer fluid was still low, which is odd because they are suppose to top up all liquids under the hood. Then looked at my tire pressure, 28 point inspection paper states there was 35 pounds in each tire, that was false, I had 31 punds in one, 39 in another, 36 in another , and 33 in another. I called, because it began to make me wonder have they EVER really done the service or just said they did and marked the box. I called with my concern about none of my fluids being checked especially oil and transmission, the response I got was not a sorry we will make it right, it was well can't check your transmission fluid anyways it's a sealed Transmission. Okay then why isn't it marked as such on the 28 point inspection paper I have. My break fluid was also not topped up or any other fluids. Makes me wonder if they actually ever did any of the 5 services I had.
I appreciate how well we have been treated and how good the services has been thank you. Please keep it up.
Rodney was friendly, helpful and explained everything I needed to know.
Very smooth process, with great communication.
Rodney is great! Professional and quick to the job! Always so very nice ! I look forward to going to get my services done !
Very pleasant and friendly staff
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