My car was unable to be driven home due to issues stemming from a service bulletin, which was the reason I took my car in. Blaine was honest with me about the entire situation, which I so appreciated. He was also honest that he had no idea what a timeline looked like. I loved that instead of being let down if the timeline wasn’t met. He was able to get me into a rental until the car is fixed, which is a blessing as I would have no transportation otherwise. He was very nice and sympathized with the situation. Many other employees around the dealership also offered me pastries, snacks, and drinks during my visit—I absolutely loved that. A bonus was that another local Toyota dealer said they were unable to do this, so I was happy to bring it here. Absolute 11/10 service, I’ve been taken care of here and I’m so happy I decided to bring my car here.
Rodney was amazing. Best Service Writer ever really appreciate giving my car a bath.
I was very satisfied with the service I received the last couple times I’ve been there. Everything went well thanks so much.
I mistakenly came a day ahead of my actual appointment. My bad, but they accommodated me. That was really great.
Work seems to be done well. Staff were courteous. Work completed ahead of schedule, scheduling was convenient. Only concern: super expensive.
Excellent work as always, thanks again.
Friendly and fast service. Much appreciated!
Rodney is wonderful with my complete lack of knowledge about cars. I feel I can trust him.
Punctual. Communicative. responsive. Transparent. I had a lot of work done on my vehicle and they do not hesitate to ask me questions about the services if something out of the ordinary popped up. The we’re flexible and thorough. Wonderful experience. Would use again.
All work done on time and no problems.
Blaine was responsive and efficient. He completed the service quickly and exactly as I expected. Very enjoyable experience.
Nice facility, good people, great service!
Rodney seemed pushy and in a bad mood on our first encounter. If felt like I was an inconvenience to him even though I was only asking him to do his job. The interaction was better the second time around.
Blaine was very helpful and had excellent customer service! A great experience!
Everything i asked for was done to my satisfaction and more.I really do appreciate the time and effort everybody put into it.Thank you
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