Great service from Eric and the courtesy driver
It was my first time visiting the dealership to get a truck serviced that I recently purchased. Eric was friendly and very helpful. I will definitely be back for future service work.
Blaine was very helpful on explaining how to turn off back up braking and a few other option.. we didn’t know how to turn off
Dropping off my car is a breeze. Eric is friendly and informative.
Tyler done a great job thank you very much
Everyone is professional and helpful. Waiting area is very comfortable.
Blaine was very thorough and had great communication. 10/10 service
Excellent communication and service
Blaine did a good job and had a great personality and attitude.
I asked services desk to check on a rattle that sounded like it was coming out of the defrost area of heating system. They said they tried, but could not hear the rattle. Did they test drive? Use camera? I don’t think so.
Blaine was very welcoming and ensured all parts of my vehicle service was completed to my satisfaction. I had an issue with my key fob, Blaine got that taken care of, with a new battery and Bluetooth sync. I needed my windshield cleaned and Blaine cleaned it himself. My tire pressure was balanced and he checked to ensure that it was. Blaine went above and beyond and I will look to him for future service needs.
I was happily surprised with the outcome Thanks for putting my mind at ease
Work took over 3 hours. Rodney had left by the time I got a text that the work was done. Paid by check but I was not told that one of the tire sensors had been broken. Discovered tire sensor light was on after driving away. Also the rest of the tire sensors not working. Called and was told to come back. Turned around but then got a call about the sensor that it was broken accidentally and that Moses would replace it. Have to make a second trip. You could have told me about this before I drove away. It is on the repair sheet but I didn’t read it in detail before I left. Just another screw up at Moses.
This was my second trip to have my brakes repaired for the service bulletin I received. The first appointment they had to order the parts and the second appointment the wrong parts were shipped. Very frustrating because it’s a 3 hour ride for me. Blaine was ok, I understand it is not his fault. I already spoke to Jeff Murray regarding other issues I had. Thank you, Rhonda
Thanks for making car service a pleasant experience!
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