Everything was perfect ??
This was my first experience with Lexus service as I just purchased my certified pre-owned at the end of last year. When I tell you it was the absolute best! Check in was seamless. I opted to wait while my car was being serviced. I enjoyed a 30 min chair massage (my tired feet loved!), had a great cup of chai latte and a warm chocolate chip cookie. I even did some work thanks to the fast wifi. When my car was done, I walked out to a clean ride. I’m grateful that I made this purchase and I’m confident that the service team is going to keep my car healthy and up to date!
Argenis is the best - I come back to your location due to excellent service department due to Argenis and everyone else. In Parts
We received excellent service per usual. We always recommend Glendale to all our friends and family as the go to establishment for Lexus repairs and maintenance. That’s saying a lot as we are die hard multigenerational Lexus owners.
Jorge was helpful and provided great service.
Ive always love going to Lexus Glendale for my service but this time its somehow weird I dont know why. Mitch asked me if I want the complementary inspection, i said why should I refuse on a freebie thats the very reason why I go to Lexus Glendale instead of going to my personal mechanic because of the freebies. I think that question was the most ridiculous question to ask a customer. I dint get it why he asked me that instead of asking me or offering me more options instead. Because of this experience I either would want to request a new adviser to be assigned to me or else I will just bring my future and services to all 3 lLexus (RX, NX, & ES) to Longo since its just a mile away from my office.
Thank you
Noli
Excellent service with Mark Mejia
I was also helped by Chris Garabedian and everything was great!
Mr. Chris really helpful for assistances recent visit warranty services.
Thanl.you
Jerry helped us. He was exceptional. He handled everything in a professional manner.
Wonderful service. I always have confidence the job will gt done properly with Jerry and Chris there. Would not think of going anywhere else!
Really good customer service thank you
Jerry was wonderful, as was Jonathan in parts. Very nice experience this time.
All of the people I dealt with were helpful, courteous and professional,
Much better than my last visit. Thank you, there has been improvement, which is a pleasure, keep it up.
Very efficient and I appreciate the process match for tires.
I got a perfect satisfaction on the service of my car . Thanks Mitc
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