A BIG,”THANK YOU!!” to Service Manager, Chris Garabedian for his EXCELLENT customer service - professionalism, patiently explained on reasons on why repair is needed (makes sense on repair I have an Engineering background), quoted reasonably Vs competitors (readily available), prompt response to customer’s questions due to customer’s tight business travels/schedule, knowledgeable, no nonsense outrageous repair quotes that can lose repair business to Lexus of Glendale by “word-of-mouth”, to name a few.
Mr. Garabedian is a “rare gem in a haystack” for Lexus of Glendale! A true valued asset to Lexus of Glendale, which ensures repeat customers and positive “word-of-mouth”, a free most potent marketing by satisfied customers for Lexus of Glendale for new Lexus’s car purchases and auto repair services customers’ family, friends, and community!
A 5++++++++ Star review for my recent experience to Lexus of Glendale all because of a “rare gem”, Chris Garabedian! Chris gets the job done promptly and professionally! ;)
Erik was very knowledgeable and provided excellent service.
I was assigned a loaner nx 350x with almost no fuel at 1 bar remaining, I looked at the range at 28 miless. I only drove less than 5 miles to go home and return the loaner after and the but now my card is being charged for that?
Great service. Very knowledgeable
Happy and satisfy. Thank you Jorge for your help!
Very good accomodation and service
Erik was very helpful and did his job very well! Our new tire is great!
Mark is personable & helpful. When my car was done he let me know asap & ordered an Lyft right away.
Friendly, efficient and without any issues. Thank you!
I’m really satisfied with the service in Glendale Lexus, all impeccable.
The pinnacle of professionalism!
When I had arrived I was not greeted. When it was time to pick up my car the paperwork was not given to me nor was I told what they did to the vehicle. It felt like I was not valued or properly treated.
Very happy with the service provided.
You guys did a great job. Thank you. I appreciate it after all these fires affecting my neighborhood in pasadena.
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