Sergio was great, personable and communicative!! Thank U for Ur easy assistance, Sergio! See U next time around!????????
I usually have a good experience with this service department, which is why I brought my flat tire issue here instead of going elsewhere, along with my normal 15,000 mile service. But this visit left a bad taste. The advisor tried to sell me a new tire before checking if mine could be patched. I also had to drive back just to drop off my key after the car was towed. When I picked up the car, the interior was dirty, the interior camera had been tampered with, and now there’s a rattling noise from where the tire was repaired and something is hanging, and no one mentioned it. Overall, not the level of service I’ve come to expect.
Hugo was friendly and very helpful! He is a great advisor
everything was great, thanks Lexus Glendale, everything was fast, good luck to everyone.
Mark Mejia was professional and helpful in every way. I rate him as 10/10.
Argenis is nice and helpful!
Mark was professional and very communicative about unexpected issues with my car. Very pleased with the service overall.
Sergio was fantastic. He handled everything seamlessly. Top notch service from him. I will request him moving forward
Thank you very much
A+++++++ service
Glad you brought Tony back!
Very attentive, great at communicating.
Marco was wonderful. He was attentive, responsive to questions, did not keep trying to sell services I did not want, was professional, funny, and pleasant. He’s definitely one of the best I’ve had thus far at Glendale Lexus.
Great customer service. Explained all with quote. Enjoyed walk-in experience. Thanks.
We love your extremely xecentp
approach. We all Love U. God Bless. Thanks
N
Perfect excellent service thanks Alex . Good luck
I am 100 present satisfied
I brought my car in for service given a squeaking noise being made when braking in reverse. Was told it was fixed, paid $1300 and the issue has not been resolved. It’s like the workers do not test to see if the issue was resolved before returning vehicle.
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