Muy buen cervicio muchas gracias
Argenis is very friendly and helpful!
I can’t spend more time on another complaint for the first complaint that result in a second complaint but quickly: the Customer Service at the location is barelyyyy scratching presence. After an initial failed service appointment, the follow up courtesy appointment was so weak it was insulting; after dropping my car off at 930a on Saturday as arranged with Chris, I heard nothing from anyone until Monday at 10am (following two unreturned texts to the Lexus question line, and two unreturned calls to Chris, and to the Service Department line). 48hrs for a courtesy detail, and complete lack of communication. 1 star.
Great service at Glendale Lexus
I get great service from Angel (new employee).
Wide smile , great vibe of this guy make me feel like a special customer. This is what Lexus customer deserved.
Excellent, transparency and professionalism.
Thank you for working on our vehicle and have done the best inspections you’re required to do.
Looking forward to working with you again in our future service.
Have a good day.
My biggest compliments to Sergio for the service he provided. He called my insurance for the updated card.
Very pleasant to work with. Listened to my questions/comments. Very knowledgeable. I would like to work with him in the future.
All was very quick, efficient and pleasant.
Sean was great. Lexus Glendale has been excellent with vehicle and customer care- have been coming there for about 18 yrs now. Thanks!
Sergio went above and beyond to assist with the tire reimbursement process. He was super helpful.
Loved my experience with this dealership. My service advisor was truly helpful and clearly loved doing his job. Honestly don’t think I would’ve had a better outcome with a different advisor but overall I love this dealership and will recommend for any and everyone !
I was very grateful to Mr. Mata for being so helpful in explaining what needed to be done in order to make sure my vehicle received the service it needed. The entire staff at Glendale Lexus is always very helpful and courteous.
Attentively listened to concerns, fast and efficient. Overall, the service was excellent!
Sergio and his team did a very good job on my car!
Felt welcomed and heard and respected out decision making ! Thank you so much for your customer service
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