Tony was very friendly and communicative. The wait was a little bit longer than anticipated, but he was gracious and transparent about the delay. Also appreciate that he explained to me the rough cost for the next service (so that i can budget for it).
Randy was professional, informative and very helpful. Very grateful thank you
Everyone is very nice and helpful Lexus Service department
Danny became my service consultant after my trusted consultant Jerry Temores left. I am so pleased with the consistent superb service from Danny the last couple visits … he is now my new “go to” consultant. He is professional, knowledgeable and very service oriented … he always has a great attitude and so pleasant to work with, and especially when the service price tag is higher than expected. This is a true gift and Lexus of Glendale is lucky to have this young, exuberant and positive employee as part of the service staff. Great job on this hire, Chris!
Joel maintained a courteous, friendly and professional demeanor. He informed me what was included in the regular service and suggested the alignment for m car for an additional price and reminded me that I have eight additional services that I paid for when I purchased my vehicle… which I probably forgot about. I appreciated the additional information…
Excellent service!! Kudos to Joel!
I request Danny when I call in because the level of service he provides is exemplary and his manner and attentiveness is above and beyond. He is a treasure and an asset to Lexus of Glendale and should be rewarded accordingly. My boss had a 1998 LS he refused to update and the company serviced it through Jim Falk and they gave it great care. They loaned me several cars as I serviced it but while excellent it was nothing like Lexus of Glendale’s service, but the loaners converted me to Lexus so I’m thankful for that so I’ve been coming to you for ten to fifteen years where my own cars originated. Employees like Danny keep me coming back and I’m thankful
Everyone was professional. Thank you.
Always a great experience!
Danny Mata was very helpful , kind and knowledgeable
I appreciate his expertise and will continue with having him as my service adviser
Randy was attentive, efficient and very professional. Thank you.
Sean was professional and timely.
I'm satisfied with the service
They were able to everything taken care of very quickly, ahead of schedule. I appreciated how communicative and helpful he was.
Excellent service and perfect score! Thanks for the top notch experience! Argenis is the best, give him a big raise and promotion!
Excellent service customer service
A great costumer service!
Jorge and all of your staff are extremely helpful!
Sean was wonderful. He was knowledgable, courteous and professional. He explained everything clearly. He was patient and I did not feel rushed.
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