Timely, professional service.
Always a great, simple and smooth experience with Tony and the entire Lexus team
Totally satisfied with the service I received today!
He was friendly and asked many questions to understand my concerns.
Thank you very much, you did a great job. Everything is fine. Everything was checked, everything was done well and on time. Everything is excellent. Thank you very much for your work.
Things worked out perfect
I always ask for Jorge. He’s been very reliable
Julio and Randy were a big help today for a busy Tuesday in the maintenance department .
Honestly, customer service is dead except at Lexus. This was my first time bringing in a Lexus for maintenance and it was an incredibly easy and efficient experience. Sean was great. The entire staff beginning with the folks on phone who helped schedule the appointment were very helpful, attentive and kind.
Randy handled the process very professional and provided exceptional service.
As always the service in car is very efficient and I appreciate the service.
Seann the service adviser was very heloful andvhes knowledgeable .he was specific in his explanation with my concernsn.Robert the gm of lexus was also exceptionally approachable and showed concerns as well as terrel.in sales were very helpful and accomodating .ty for those staff fr the service and the cadhier.
I am very pleased with your service and your work. Especially with you. You are a very good manager, and very attentive. You understand what each client needs, and help everyone, finding an individual approach for each person. Thank you very much.
I was completely satisfied with Joel. He was very attentive and supportive with answering all questions and addressing my concerns.
Argenis took the time to record a video of the whole car after I communicated that I wouldn’t see the car in person before buying which I really appreciated and added a level of confidence in buying.
Service department has the worst customer service ever, it’s shame to hire such an advisor who has extremely bad customer service. I filed complaint with the corporate.hopefully you guys will hear it from them soon
Sergio was great at communicating and explaining my services needed.
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