A pleasant arrival & ending.
Randy was very professional and polite.
This is Gemma ( with letter G) very satisfied with the service that Mr Randy Castellanos excellent service . He was kind , professional and helpful, with details explaining everything that the car need . I do appreciate a lot of
Thank you . Good day
Jorge was very friendly and knowledgeable and very helpful. We will go back again. Thank you Jorge
Sean was amazing! Truly went above and beyond. His service on my Carmax Lexus led me to return it and by through you all
Danny was really great. He set me up with a similar loaner, and worked with my time constraints, so I appreciated that a lot.
Danny is the best! Good communication. Always feel well taken care of.
Yes, I was satisfied with service with Erik. He was nice and very professional.
Excellent work by both Chris & Sergio
Great service and communication. Will likely continue my services here. Thanks Sergio!
I met Jorge Navarro a while back right after Jesus left ,the first time i met Jorge he made me feel like im home again him bring my new advisor. He helped me out with my 2011 RX 350 . Last year we purchased 2 new vehicles a 2025 TX350 and a 2025 RX 350 only thing we bought it from lexus of cerritos. But i told myself when its time for service and all i would bring to Jorge because just like Mario Jesus Jorge is a honest service advisor professional he doesnt give you the run around and for sure hes not there to take his customers money he will tell only the things what yourncar really need not for him to make a lot of commission. Polite and always have time to listen to you. That is why i still go to glendale because of jorge
I left a message for Tony four days ago regarding additional work on my car, but I am still waiting for his response.
Tony is consistently incredible! Always accommodating, follows through on requests, communicates timely, and provides realistic expectations. I trust him completely! Thank you as always for the very best service!
Sean is very pleasant and knowlegable which gave me reassurance that I left my car in the best hands. I am very happy with the job. Thank you.
A friendly approach and good work.
Sean was great and maintained communication.
Jorge did really good job
Great job - Erik was friendly and knowledgeable :-)
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