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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2309 reviews 69%
4 star 647 reviews 19%
3 star 67 reviews 2%
2 star 198 reviews 6%
1 star 123 reviews 4%
Review Us
Mercedita B.
5 out of 5
12/21/2025
Tony is very amazing , friendly and courteous
Edwin O.
5 out of 5
12/21/2025
Great service!!!
Tawanda P.
5 out of 5
12/20/2025
Sean did a great job and was communicative regarding gym vehicle!
Sonya P.
5 out of 5
12/20/2025
Thank you he was very professional
Hector P.
5 out of 5
12/20/2025
Great staff and very welcoming.
Gohar A.
5 out of 5
12/19/2025
Timely, professional service.
Joanna O.
5 out of 5
12/19/2025
Always a great, simple and smooth experience with Tony and the entire Lexus team
Belinda L.
4 out of 5
12/19/2025
Totally satisfied with the service I received today!
Catherine S.
5 out of 5
12/18/2025
Good service
Rosa P.
4 out of 5
12/18/2025
He was friendly and asked many questions to understand my concerns.
Sergei K.
5 out of 5
12/18/2025
Thank you very much, you did a great job. Everything is fine. Everything was checked, everything was done well and on time. Everything is excellent. Thank you very much for your work.
Alfred B.
4 out of 5
12/18/2025
Things worked out perfect
Donna A.
5 out of 5
12/17/2025
Thanks
Myrna L.
5 out of 5
12/17/2025
I always ask for Jorge. He’s been very reliable
Adalicia R.
4 out of 5
12/17/2025
Julio and Randy were a big help today for a busy Tuesday in the maintenance department .
Nahreen G.
4 out of 5
12/17/2025
Honestly, customer service is dead except at Lexus. This was my first time bringing in a Lexus for maintenance and it was an incredibly easy and efficient experience. Sean was great. The entire staff beginning with the folks on phone who helped schedule the appointment were very helpful, attentive and kind.
Harutun K.
5 out of 5
12/17/2025
Randy handled the process very professional and provided exceptional service.
Cathy T.
5 out of 5
12/16/2025
As always the service in car is very efficient and I appreciate the service.
Helma Corteza.
5 out of 5
12/16/2025
Seann the service adviser was very heloful andvhes knowledgeable .he was specific in his explanation with my concernsn.Robert the gm of lexus was also exceptionally approachable and showed concerns as well as terrel.in sales were very helpful and accomodating .ty for those staff fr the service and the cadhier.
Mushegh P.
5 out of 5
12/15/2025
I am very pleased with your service and your work. Especially with you. You are a very good manager, and very attentive. You understand what each client needs, and help everyone, finding an individual approach for each person. Thank you very much.

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