Thank you for the fast and quality service.
In the past when getting a loaner, I’ve always had my insurance company email a Verification of Insurance and it’s been accepted by the cashier. However, after the cashier received it this time, she said that although the Verification of Insurance had everything she needed, she wanted to see an insurance card and insisted that I provide one even though it contains less information than the Verification of Insurance. Since I don’t carry a card, the transaction was delayed an additional 5 minutes while I looked up the card online, provided a screenshot, and emailed it before she proceeded. It seemed like an unnecessary delay based upon her personal preference and not out of necessity.
C super friendly service very efficient thank you
The only thing that i was not happy about was that my dashcam unit was disconnected for whatever reason and it was not reconnected before i picked up my car.
Danny was great. Was completely satisfied with todays maintenance service appointment.
I felt comfortable when I asked questions. He knows what he’s doing and very professional.
Awesome job Sergio . Very much appreciated .
The services was excellent thank you guys.
Erik did Excellent customer service!
I drive from Westchester to Glendale sometimes takes me an hour each way but it’s worth it.
Thank you
Thank you for the prompt attention and quality work.
Communication was lacking. Tech didnt get back to me for days. I had no updates on when the part was arriving. I had to go through the manufacturer to finally get a call from the manager.
Sean was a great rep- helpful, knowledgeable, and gave good advice. Everyone at the dealership was friendly and professional.
Jorge is great professional and helpful
I was so happy with Lexus servises
Sergio is very knowledgeable, kind and patient. He is the best!
I am always very pleased with the level of service I receive at Lexus Glendale. I LOVE my car and the location of the dealership is so convenient to where I live. WHen I need routine maintenance I just drop it off on Saturday morning, take a loaner to the gym down the street, and return the loaner when I'm done working out because my car is also done with maintenance. Thank you so much for what you all do
After servicing my car with you guys, got it back not washed as usual even though I’ve ask them to wash it . Sick and tired of your department
Hello!! Very well
Thank you!!
Social