Lexus of Glendale Auto Repair Service

When I brought my vehicle in on February 20, I explained a specific concern to the service consultant. After returning home, I even sent a follow-up text to make sure that specific issue would be checked, as I was genuinely worried about it. However, when I picked up my car the next day and asked about it, the consultant did not remember our conversation at all. That was very disappointing. Regarding the spark plugs, I understand that my 2014 vehicle will eventually need replacement. However, with only about 53,000 miles and just 2,000 miles driven since last year’s service, I felt the recommendation may have been somewhat premature. This may simply be my personal impression, but it felt strongly encouraged. I have been a loyal customer of Lexus of Glendale since purchasing my car there in 2014 and have returned every year for maintenance. As a long-term customer, I hope to receive more attentive and sincere service.

Every thing was great ???? thanks a lot ????

Tony Chavez provides excellent service and is a good representation of how Lexus values their customers!

Great job as always!

Thank you!

Nicest people

Tony maintains great communication and recommendations. He always goes above and beyond to make sure we are in and out

$1,200 to replace spark plugs is a crime. Or should be.

Extremely Satisfied.

Fast and reliable work. Thanks Lexus team.

Very nice and knowledgeable and told me what would be the best service to get

Excellent customer service!

He was great

Hello , all I want to say is I’m very happy with the service all of you guys, are so nice people, and you guys treat the customers very nice, thank you very much, see you guys soon,

Jorge, Tonie and the whole team at Lexus of Glendale is amazing. I always look forward to seeing everyone when I come in to service my car. Great team!

Danny was pleasant and top customer service interaction. He interacts and communicates professionally.

Danny was extremely helpful and help with all my concerns

Everything was very professional! Thank you!

Great service!

sergio was outstanding , looking forward to workinging with him again