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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2342 reviews 69%
4 star 665 reviews 20%
3 star 68 reviews 2%
2 star 199 reviews 6%
1 star 126 reviews 4%
Review Us
Louis F.
5 out of 5
9/16/2024
Erik was great!
Michael K.
5 out of 5
9/16/2024
Great job
Ashleigh J.
5 out of 5
9/16/2024
Helpful, fast; appreciate the car wash at the end as well. Mostly pleased with how fast it went from drop off to pick up, less than 2 hrs on a weekend, that really impressed me
Helen S.
4 out of 5
9/15/2024
I had an outstanding experience working with Mitch. He went above and beyond to ensure to take care of my concerns. His dedication to customer satisfaction truly elevates the Lexus dealership experience.
Shakeh Z.
5 out of 5
9/15/2024
Thank you
Agavni I.
5 out of 5
9/15/2024
Everything was done very professionally.
Narine H.
5 out of 5
9/15/2024
Very good thank you
Lilit K.
5 out of 5
9/15/2024
Mark was great! Very professional, kind, and patient, even after dealing with a previous frustrated customer.
Arbi M.
4 out of 5
9/15/2024
Jorge and Chris have been a huge help.
Lida O.
2 out of 5
9/15/2024
It took them 5 hours to rotate tires,
ROLANDO S.
5 out of 5
9/15/2024
Jorge, very nice person and knowledgeable. Thanks
Albert V.
5 out of 5
9/15/2024
job done perfectly
Hripsime M.
1 out of 5
9/15/2024
There was no communication with me from the dealership once my car was dropped off, despite phone calls and messages on my end.
Michael Z.
5 out of 5
9/15/2024
Mitchell was friendly, professional and transparent with his customer service and goals for my appt today. I appreciated his prompt updates while I waited. He’s a vital member to this company and whose service is why I come here for my appts and nowhere else.
Brian K.
5 out of 5
9/15/2024
Great
Timothy Y.
5 out of 5
9/14/2024
Taylor Price provided great customer service. He always kept me informed regarding the progress. Thank you
Mousheg G.
5 out of 5
9/14/2024
Highest quality service every time I got. Thank you.
Lisa C.
5 out of 5
9/14/2024
you are the best. thank you!
Benjamin T.
4 out of 5
9/14/2024
Thank you for being honest and transparent with your appraisal.
Rhonda B.
5 out of 5
9/14/2024
Mitch was super personable and provided the type of concierge service beyond what I have experienced in the past! Top level!

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