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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2342 reviews 69%
4 star 665 reviews 20%
3 star 68 reviews 2%
2 star 199 reviews 6%
1 star 126 reviews 4%
Review Us
Ronald W.
5 out of 5
9/19/2024
My service advisor Jorge was great
Lori K.
5 out of 5
9/19/2024
Excellent service provided,, and I love the TLC with the wash and vacuuming as a special touch to excellent customer service!! My car was finished very quickly and the communication between your company is so efficient !! Highly recommend any Lexus owners to come to the Lexus dealer/service facility!!
Alexandra F.
5 out of 5
9/19/2024
Everything was fine. The service was prompt and cheerful. The car is clean and running smoothly.
Herbert T.
5 out of 5
9/19/2024
Very fast and efficient service!
Loretta C.
5 out of 5
9/19/2024
Exceptional service as always!
Robin G.
5 out of 5
9/19/2024
I’m a new Lexus owner and VERY pleased with the service I received.
Maria T.
5 out of 5
9/19/2024
Great service. Pleasant staff.
Paul B.
5 out of 5
9/19/2024
Erik has an excellent job. Thank you.
Jae Hyun.
5 out of 5
9/19/2024
Gerardo was so awesome. He was very kind and efficient. I trusted his every word. He is well recommended by me. Your establishment should be proud to employee him.
Armen N.
3 out of 5
9/19/2024
OK, will respond to the manufacturer survey also
Thomas A.
4 out of 5
9/19/2024
Service is why we have 2 Lexus and may consider another in future.
Robert M.
5 out of 5
9/19/2024
Did a good job in taking care of my service
Karen S.
5 out of 5
9/19/2024
This was my first time bringing my new car in for service at Glendale Lexus. It was smooth and easy and lovely. Eric was professional and knowledgeable. I look forward to working with him again in six months, which will probably come before I reach 10,000 miles. Everybody in that department struck me as professional and very nice. Thanks so much.
Grace K.
5 out of 5
9/18/2024
So far so good
Librado N.
2 out of 5
9/18/2024
You guys didn’t change my tire. I will be there tomorrow please resolve this issue thank you.
Michael P.
5 out of 5
9/18/2024
Argenis was great
John G.
5 out of 5
9/18/2024
Jerry Temores is a good service advisor and helpful.
Lori S.
4 out of 5
9/18/2024
Thank you for a seamless day & for lyfting me back to pick up my car. I like the new online payment system!
Anthony Iii.
5 out of 5
9/18/2024
Excellent service at Lexus of Glendale as always!
Maria M.
4 out of 5
9/18/2024
This is the second time I’ve worked with Danny and it’s been great. He’s informative and communicates efficiently! He’ll be my service advisor again on my next maintenance! Thanks Danny.

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