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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2342 reviews 69%
4 star 665 reviews 20%
3 star 68 reviews 2%
2 star 199 reviews 6%
1 star 126 reviews 4%
Review Us
Berj K.
5 out of 5
9/21/2024
Great job done from Mark. Thank you
Priscilla B.
5 out of 5
9/21/2024
I received excellent service from Mitch. Everything explained clearly, thank you.
Susanna C.
5 out of 5
9/21/2024
Very happy and satisfied the service. Hope see you again.
Ginia S.
5 out of 5
9/21/2024
He was the best! He was able to do the service on the same day so I can go about my work day! He deserves many many more stars! Gina shahijani
Marie M.
2 out of 5
9/21/2024
Lexus service usually provides an excellent service but we returned a loaner car and took over an hour to get our car which is unusual. A young gentleman staff in red shirt was very helpful though. Thank you so much.
Christel W.
4 out of 5
9/21/2024
My car was ready earlier than promised and Jerry effectively explained the answer to a question I had after my car was finished.
Mohamed R.
5 out of 5
9/21/2024
Sergio provided me with great service and help ????????
Louise C.
5 out of 5
9/21/2024
Polite, knowledgeable, and courteous. Thank you
Marc Y.
4 out of 5
9/21/2024
My usual service person is George, but in George’s absence today, Sergio did an excellent job acting as the conduit between me and the technicians who took care of my RX 350 (2009).
Linda L.
4 out of 5
9/20/2024
Everything, from check-in, picking up loaner, advisor call to ready notification went very smoothly.
Jennie L.
4 out of 5
9/20/2024
I live closer to Longo but drive far because Danny gave me great service which is hard to find
Darryl D.
5 out of 5
9/20/2024
Jorge was great as always. Very honest and shows genuine concern for his customers.
Luan S.
5 out of 5
9/20/2024
Good team good Job. Thanks
Marion S.
4 out of 5
9/20/2024
Gorge was professional, friendly, communicated well, address my needs and most importantly he surprised me with my second key before I had the chance to inquire. George knows his job extremely well and represents his company with top notch service.
Vicki C.
5 out of 5
9/20/2024
Great service
Varsik P.
3 out of 5
9/20/2024
Brand location always has been adamant in providing services to its customers. I would expect the staff be more friendly and professional.
Herman F.
5 out of 5
9/20/2024
very friendly , and knowledgeable
Vinayak Giridhair.
5 out of 5
9/20/2024
Danny kept me abreast with status of my SUV service and very pleased with his updates…Danny epitomizes Lexus’s philosophy of pursuit of excellence????????
Ariel C.
5 out of 5
9/19/2024
He was polite and prompt with his service. He helped me get in and out quickly and courteously.
The Vener.
5 out of 5
9/19/2024
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