Ok, I'm not satisfied with the service because every 5,000 miles they have to change the oil and yesterday I had to pay $104 for the service.
Buen servicio rapidez y gran atención
Karen did a great job and got me in and out in a very appropriate time. Keep up the good work!
Very friendly. Answered every question I had. Truck was done in a very timely manner.
Very courteous greeted me with a good morning, which should be the first thing when you see a customer .
Service was slow. Took two hours to get my oil changed. I went there to get my brakes done. And while I was waiting the woman said she was waiting on the parts dept to see if they had parts. So I thought hmm if it takes that long to look for parts how long must it be to put my brakes on. Then when I finally got my car it was buried behind other customers parked so I had to go back in to get out and the woman was rude. I was disappointed in odessa Toyota. I won't go there anymore. Midland Toyota is way faster and better
Great service today. Dawn was very helpful in meeting all of my requests. I really liked the evaluation video of the service done on my truck. Thank you all, keep up the great work.
Jacqueline took great care of my 17 year old son that took the car in by himself and felt very comfortable with her
Dawn is an amazing service advisor I’d recommend her to everyone that needs service done
Best experience I’ve had in a long time when I get my vehicle serviced
Jacqueline Klein did outstanding service on both of our vehicles and was very prompt.
Thank you for great service!
Bo Ramirez
It's Wednesday 09/24/2025 and I still haven't received my vehicle inspection report from my visit on 09/19/2025 for my 2015 Tundra.
Jacqueline Klein was very helpful and kept me informed on the progress of the service performed on my truck. I am a satisfied customer.
Awesome job did what I asked. Everything is good to go. ????
The air filters were still not changed after we approved them online. Also had to call to get them to check tires even though we told them when we dropped it off
Jackie went above and beyond to help me out. She is an amazing person!
I cringed at the bill, it was higher than I expected. But good service
Got me in fast made recordings of things it’s not always like that there has been times I dropped it off at 8:30 in the morning and called at 4pm and they never got my car in with a appointment which made me pick it up and reschedule for a different day. Very happy with today’s service thank you.
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