I wanted to use my rewards but they didn't know how to redeem them. My traverse is not a personal entertainment platform for the service mechanic. The radio was left at high volume, the drivers seat was readjusted and left no where near what I delivered it at.The air conditioner was at full blast. This is my vehicle, so respect it as such.This is not a first time this has happened here.They want top dollar for service and I will pay for good service.This was not.I am trying to be honest with this review and don't think I want to spend my money here. I came here because this is where the vehicle was purchased.The way the service mechanic left my vehicle is probably the most annoying. My vehicle not his so respect it.
If it wasn't for Zac I would have had to start a lawsuit against your establishment.
Zac was a wonderful help with what happened to me.
A rookie move from one of your techs blew up my engine ????.
I'm extremely grateful to have Zac ????
Toyota in Oroville makes it easy to own and maintain my car. Professional, reliable and courteous.
They got my car in and out they were very polite I would definitely take my car there again
They were fast and thorough and very friendly.
Your service representatives are devoid of any personal customer service connection with its customers. I did not feel like my business was welcome or important. I doubt I will return. I have used three different dealerships. The one in Lake Havasu, AZ understands how to connect with their customers. I recommend that you study “how” they treat their customers.
Miles always goes out of the way to explain and adapt to whatever my car needs. He inspires trust and always have excellent communication from him. Super grateful.
Zach is a great employee very professional
My car was in for normal oil change service with tire rotation. I was in and out in 1.5 hours. I was completely satisfied.
I came in for Toyota Factory Service and my break fluid wasn’t top up and online prices and stores prices needs to be fix and be accurate because online says different prices then when showing up to my appointment and being charge extra money.
Took longer than expected but I’m old, retired, and had a book.
No problem.
The cost difference between the “quote” online and what we paid was ridiculous. We will not be coming back. Taxes and feee of over 200? Get real.
Patient and helpful. Thanks.
The individual that assisted me as I checked in and checked out was very friendly, kind, and informative. I appreciated him taking the time to answer my questions and ensure I was happy with what was to be done to my vehicle. I would definitely return with him being there to greet customers. Thank you.
Personnel were professional and courteous. Service was completed timely.
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