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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1599 reviews 66%
4 star 573 reviews 24%
3 star 67 reviews 3%
2 star 107 reviews 4%
1 star 90 reviews 4%
Review Us
Frank T.
5 out of 5
9/12/2025
Billy was great to work with.
Lorianne V.
5 out of 5
9/12/2025
So very happy and satisfied with my experience it was quick, easy and communication amazing.
Lily H.
4 out of 5
9/12/2025
Ok. Send me the survey.
Johnny M.
5 out of 5
9/12/2025
Great team Roberto, awesome service. Thank you.
Kristal S.
5 out of 5
9/12/2025
Great guy!
Dean W.
5 out of 5
9/12/2025
Rob was great and very helpful
Greg P.
5 out of 5
9/11/2025
Roberto did a great job and was very professional.
Gregory T.
5 out of 5
9/11/2025
Roberto is the greatest service manager and always takes care of my needs and concerns quick & efficiently
Susan B.
5 out of 5
9/11/2025
Everyone was very professional and considerate.
Schultz (.
4 out of 5
9/11/2025
Usually we cringe when we have to have a vehicle appointment, but not with Lexus! I'm so glad I bought my sister's Lexus! Your service department has been amazing to work with. Very professional and knowledgeable. You treat us like we matter when we come to have our vehicle serviced! If and when I trade my 2019 in, your dealership is where I will go... Thanks!!! Maureen Schultz
Steven R.
5 out of 5
9/11/2025
Outstanding and caring service !!!
Arthur A.
4 out of 5
9/10/2025
Well answer the survey…
David L.
5 out of 5
9/10/2025
Thank you.
Elizabeth G.
5 out of 5
9/10/2025
Consistently excellent service!
Billy S.
5 out of 5
9/10/2025
Service was great
Paul W.
5 out of 5
9/10/2025
Thanks for the great service!
Francine C.
5 out of 5
9/10/2025
Lexus customer service is excellent! One of the reasons I bought a Le us and continue buying Lexus cars in the future.
Tom D.
5 out of 5
9/10/2025
Rob has always taken very good care of me and my cars. He is the Best!
Thomas H.
5 out of 5
9/9/2025
Outstanding service.
Cynthia S.
5 out of 5
9/9/2025
We are very appreciative for all of the team at Lexus of Colorado Springs that got our RX350 repaired and back on the road so we could be on our way without missing a beat in our Colorado visit to see my grandson! Thank you so much for the timely service and special effort to acquire the part we needed! Well done !!

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