Fantastic service as usual!!!
Paid for tire rotation. They rotated and set the 4 tire pressures correctly but left the spare tire 3psi low now I have to crawl under there to pump it up. Costco rotates for free when I buy tires and will pump the spare tire if I just stop by and ask. I pay $40 with you guys and they skip it when so easy to do up on a lift
Robert was great! I had a tight turn around due to my schedule and Robert ensured that I was able to get my serviced completed.
Billy, provides amazing customer care. I have no worries about my vehicle when I’m working with Billy. I can’t thank him enough for his professionalism and dedication to providing outstanding service.
Excellent, courteous service
Robert was easy to work with and also helped to get me out quickly since I recently had knee surgery
Rob is great, explained everything
Billy displays a high level of courtesy! He explains everything about your service and provides further information, upon request when I had prevailing questions. He was very clear about when my vehicle would be ready and what I was paying for at the end.
Not sure how you know I had a great experience recently because no one asked me, yet, until this email and statement above.
I *did* have a good experience, however.
Staff was polite and friendly. Expedited my service even though I got a loner vehicle
One of the best customer experience I’ve ever had
It was amazing! Thank you!
The issue I brought my car in for is still not fixed. Apparently buying a used vehicle from your dealership is not a wise choice and I will make sure everybody knows this. I buy a car expecting Lexus quality. And I was sold a warranty that I was told was bumper to bumper and that would cover everything. Now I have a seat that I can’t turn right without it giving out and that’s not considered a covered issue?? Not to mention Dante doesn’t call when I’m told he will call. Roberto was great and did what he could. But something needs to be done, and I feel very taken advantage of.
Service was OK but slow for an oil change.
Roberto did well under the circumstances at the time of his helping me.
The lack of privacy disturbed and flustered me, therefore causing anxiety for me. A line formed behind me.
Thank you for a great experience!
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