Thank you for great service today!
Vy was great. First time dealing with her I was a little leary. She turned out to be excellent in her knowledge and personality. Welcome to the team.
Billy is a true professional, knowledgeable and kind.
Billy was very knowledgeable and friendly.
Roberto **** has the highest degree of excellent customer service! I look forward to working with him in the future. Thank you Jennifer
Very attentive, courteous, and on top of things.
The service took a little longer than anticipated because of difficulty locating a special order tire for my vehicle but the desk staff were great in informing me about the problem. In the interim I enjoyed the special Lexus lounge while I read a book.
Special thanks to Jessica the parts manager who stepped into help short handed service writers. She took superb care of my service. She told me she would check on my service and call me back. She actually did it! She was on top of my RX 500h progression to the various stations. She deserves special recognition from management for her above and beyond service.
Everything was really good start to finish. Thank you for the great service.
Billy is always very professional to work with
Great costumer service thank you so much!
Very nice service and kind.
Sergio Trujillo helped us get to know our car better. He exceeded our expectations and should be promoted!
Good service , nice people. Everything went smoothly.
I really like Billy. He seems very honest about what my car needs.
Working with Billy Bailey is awesome. He is very attentive to every customer and wants everyone to be happy and satisfied. In grading him on a scale of 1 to 10, I would give him a 92. Fantastico to be great would be a good description of Billy Bailey.
I know that no one is perfect and I appreciate your taking ownership of the oil drain plug issue and correcting it. Experiences like this keep me and other customers coming back!
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