Service Center

Real Reviews From Verified Customers

Rob W.
4 out of 5
6/18/2026
Roberto provided great customer service! Lexus of Colorado Springs continues to provide a superior maintenance experience. I can't recommend them enough.
Rodolfo Casido.
4 out of 5
6/18/2026
Robert **** continues to do outstanding work in the many times he's facilitated the servicing my vehicle periodically. Truly an invaluable member of your Lexus team, hands down!!!
Karla S.
5 out of 5
6/18/2026
Always enjoy working with Billy. Even though service was backed up, Having the loaner car made it easy to continue doing what I needed while they worked on the vehicle. Always a pleasure! Thank you!
Pamela K.
5 out of 5
6/18/2026
Billy Bailey was exceptional in explaining the maintenance being performed and answered all questions that I presented. Fast service. Great experience!
Avery P.
5 out of 5
6/18/2026
Billy was amazing and everytime I get my car serviced he is always attentive and the best! Keep doing what you are doing and I look forward to seeing Billy everytime I come back to Lexus of Colorado Springs!
Herbert L.
1 out of 5
6/17/2026
I have spoken with Donte about the problem. I was told that all that they were going to do was rotate the tires. The invoice given to me when I picked up the vehicle MAKES NO REFERENCE TO ROTATION OF TIRES. WERE THEY TOO BUSY AND JUST DIDNT DO IT.
Robert W.
5 out of 5
6/17/2026
Very pleasant service, and very efficient service as well.
Shawn G.
5 out of 5
6/17/2026
Robert and others were great!
Rachel M.
5 out of 5
6/17/2026
Robert is always helpful, courteous and easy to work with. He listens to concerns and truly puts the customer first. I never see him not working - he’s always busy! All of those at the counter are. They are great team! I appreciate them all.
Sean M.
5 out of 5
6/16/2026
Great service at Lexus of Colorado Springs. Special appreciation to Roberto and Tyler.
Lisa S.
5 out of 5
6/16/2026
Roberto is kind, caring, positive and knowledgeable.
Stacie G.
4 out of 5
6/16/2026
Roberto was great to work with. I appreciated his friendly disposition and the way he spoke to me and managed my service appointment. He seemed honest and was helpful and patient when answering my questions. I was relieved to hear you guys are updating your appointment scheduling system (it’s needed). Thanks!
Achilles T.
4 out of 5
6/14/2026
Always great service. Appreciate the fact that you all recognized my moon roof issue and did what's right.
Emily C.
5 out of 5
6/14/2026
Great service. Thank you
Pamela F.
5 out of 5
6/13/2026
Lexus of Colorado Springs is a class act. From something as simple as your fabulous coffee and snacks to your elegant restrooms. And oh yes, the service on my car was perfect. Most of all the staff is friendly, helpful and polite. So glad I bought a Lexus; I plan on buying another one next year. With Good Wishes, Pamela F
Frank A.
5 out of 5
6/13/2026
Thank y’all at Lexus Colorado Springs totally professional employees thanks for your kindness Frank A
Shawn M.
5 out of 5
6/13/2026
Very courteous and service was superb thanks a bunch Vy
Dolores S.
4 out of 5
6/12/2026
Roberto was very kind & as the work was going to take longer he found a loaner for me. He is a good communicator.
Fred P.
5 out of 5
6/12/2026
Outstanding asset to the great service team!
Cynthia M.
5 out of 5
6/12/2026
Great service and excellent experience working with Vy Nguyen. Thanks

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