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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1628 reviews 66%
4 star 580 reviews 23%
3 star 68 reviews 3%
2 star 108 reviews 4%
1 star 91 reviews 4%
Review Us
Jon S.
5 out of 5
3/20/2026
Excellent service as always
Rob W.
5 out of 5
3/20/2026
Billy provided amazing service with getting the loaner and keeping me updated throughout the entire process. Lexus of Colorado Springs has always provided me with elite level service. Couldn't recommend more.
Eileen L.
4 out of 5
3/19/2026
She was excellent and explained in detail what was done. Everything thing I requested was done.
Scott K.
5 out of 5
3/19/2026
Per usual Billy went above and beyond to take care of me and my vehicle. Keep up the good work Billy, see you next service.
Courtney L.
2 out of 5
3/19/2026
We had a 9am appt for an oil change. The car wasn't ready for 5 hours. Was surprised at how long it took given we made an appt.
Randall S.
5 out of 5
3/18/2026
Experience was good
Trevelle T.
2 out of 5
3/18/2026
My car was not washed!
Kevin B.
5 out of 5
3/18/2026
Professional, on time, great communication. Seamless transaction
Nicole T.
5 out of 5
3/18/2026
Billy is absolutely outstanding. Beyond pleased with his customer service
Kimberly S.
5 out of 5
3/17/2026
As always a wonderful experience.
Cynthia J.
5 out of 5
3/17/2026
Billy always provides amazing service. He addresses all my concerns promptly and professionally. He deserves a raise!! ????
Henry R.
5 out of 5
3/17/2026
Billy was very attentive to our needs.
Brian W.
4 out of 5
3/17/2026
Great guy and service. I’ll keep coming back!
Karen R.
5 out of 5
3/17/2026
Billy was absolutely the best today kind , courteous courteous and professional, as I have come to expect from Lexus. He's my favorite.
Virginia T.
5 out of 5
3/16/2026
Vy and Billy were excellent to work with ...
Cassandra M.
4 out of 5
3/16/2026
I really appreciated working with Eirik at Lexus of Colorado Springs. His abilities to connect about the needs of my vehicle, and my lifestyle, were very helpful. I felt supported and understood, and left the dealership with my GX 550 in good safe working order. Thank you!
Jon S.
5 out of 5
3/15/2026
Manuel provided excellent service and kept me informed through the whole process
Lucinda G.
5 out of 5
3/15/2026
Awesome customer service, thank you Billy
Nancy E.
5 out of 5
3/14/2026
Great customer service
Laura B.
5 out of 5
3/14/2026
She is a great listener and very kind as well as taking care of my issue.

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