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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1578 reviews 66%
4 star 568 reviews 24%
3 star 66 reviews 3%
2 star 107 reviews 4%
1 star 89 reviews 4%
Review Us
Juanita H.
5 out of 5
3/13/2026
Rob was great. Very helpful as usual.
Jerold M.
5 out of 5
3/13/2026
Efficient, courteous service
Kristin S.
5 out of 5
3/13/2026
very helpful! great service!
Lisa P.
5 out of 5
3/12/2026
He’s the best customer service person I’ve worked with in the department and I’ve been going there for 5+ years.
LORETTA W.
4 out of 5
3/12/2026
Customer service is outstanding. Everyone is very knowledgeable and kind. They are always ready to assist with a smile.Thank you.
Sulema J.
5 out of 5
3/12/2026
Staff were kind and efficient. I appreciated the communication.
Fenecia C.
5 out of 5
3/11/2026
Robert Lugger is a very good adviser.
Eric K.
5 out of 5
3/11/2026
Roberto is very personable and a pleasure to work with. He is patient, polite, thoughtful, and accommodating. Very grateful for his help today!
Julia C.
5 out of 5
3/11/2026
Vy was awesome! Very patient, courteous and knowledgeable!
Donna S.
3 out of 5
3/11/2026
Robert was welcoming when I arrived. Kept me informed about the progress on my vehicle and double checked that the loose compartment where the spare tire is was secured again. Thank you, Mr. ****.
Daren G.
5 out of 5
3/11/2026
The entire team has been amazing. The service team rocks and I enjoy the all I can drink Diet Cokes. You always have treated me great and I appreciate everyone at CS Lexus!
Keli R.
5 out of 5
3/11/2026
Very happy with service!
Sylvia M.
5 out of 5
3/10/2026
Robert is always on top of things. Gets back with me quickly and answers my questions.
Tiffany K.
5 out of 5
3/10/2026
Amazing service as always here!
Trisha T.
1 out of 5
3/9/2026
Parts were left on my passenger side floor
George B.
5 out of 5
3/8/2026
The customer service was excellent and I was kept informed the entire process. Very happy with the service I received.
Joani C.
4 out of 5
3/8/2026
Bill was a terrific service advisor. My only real complaint was waiting 30 minutes past my expected pick up time.
Larry W.
5 out of 5
3/8/2026
I have been coming up there for six years. I have always gotten an excellent service in the personnel are professional
Lisa D.
5 out of 5
3/7/2026
Billy was polite, courteous and knowledgeable. Excellent customer service
Frank A.
5 out of 5
3/7/2026
Professional, helpfully and customer friendly a real joy to work with thank you Vy

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