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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1578 reviews 66%
4 star 568 reviews 24%
3 star 66 reviews 3%
2 star 107 reviews 4%
1 star 89 reviews 4%
Review Us
Kevin B.
5 out of 5
3/18/2026
Professional, on time, great communication. Seamless transaction
Nicole T.
5 out of 5
3/18/2026
Billy is absolutely outstanding. Beyond pleased with his customer service
Kimberly S.
5 out of 5
3/17/2026
As always a wonderful experience.
Cynthia J.
5 out of 5
3/17/2026
Billy always provides amazing service. He addresses all my concerns promptly and professionally. He deserves a raise!! ????
Henry R.
5 out of 5
3/17/2026
Billy was very attentive to our needs.
Brian W.
4 out of 5
3/17/2026
Great guy and service. I’ll keep coming back!
Karen R.
5 out of 5
3/17/2026
Billy was absolutely the best today kind , courteous courteous and professional, as I have come to expect from Lexus. He's my favorite.
Virginia T.
5 out of 5
3/16/2026
Vy and Billy were excellent to work with ...
Cassandra M.
4 out of 5
3/16/2026
I really appreciated working with Eirik at Lexus of Colorado Springs. His abilities to connect about the needs of my vehicle, and my lifestyle, were very helpful. I felt supported and understood, and left the dealership with my GX 550 in good safe working order. Thank you!
Jon S.
5 out of 5
3/15/2026
Manuel provided excellent service and kept me informed through the whole process
Lucinda G.
5 out of 5
3/15/2026
Awesome customer service, thank you Billy
Nancy E.
5 out of 5
3/14/2026
Great customer service
Laura B.
5 out of 5
3/14/2026
She is a great listener and very kind as well as taking care of my issue.
Quentin H.
5 out of 5
3/14/2026
Outstanding service!! Billy answered all of my questions.
Ashley A.
5 out of 5
3/14/2026
Great experience Billy got me in and out quickly, and was very professional, thanks!
Gina F.
5 out of 5
3/14/2026
I am so thankful for Billy. He made a stressful experience so much manageable.
Peggy C.
5 out of 5
3/14/2026
Had a great experience with Colorado Springs Lexus today. From the wonderful, relaxing waiting area to the personalized, friendly and expert service.
Grant S.
5 out of 5
3/13/2026
It was great having Robert Luger as my service advisor yesterday. Looking forward to responding to your survey.
Larry M.
5 out of 5
3/13/2026
Efficient and friendly.
Ken G.
5 out of 5
3/13/2026
She was very great

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