I was treated discourteously and disrespectfully by a member of your service staff .
Billy was very helpful to my wife and I who are dealing with some health issues. He kept us informed as to the status of our service
We were pleased, thank you.
Had to wait 3-4 hours to get my snow tires on
He was polite, friendly, knowledgeable, and provided excellent customer service.
Service rep was very friendly and professional. Great service and timely process. Thanks. Will be back for additional services!
I am extremely pleased with Lexus service, in general. Each interaction has been above and beyond in customer service. Today, I was able to order Blizzak tires for my Lexus, and I was extremely satisfied with the customer service Billy provided. Thank you so very much!
The lack of communication regarding status of my vehicle resulted in me stopping by on Monday to ask for a status update and again on Tuesday only to find out that the service technician assigned to do the work on my vehicle was off that day but he would be back on Wednesday and the service would be done and my vehicle would be ready for pick up. My main issue is the lack of communication.
Very professional and friendly
Robeto was great. As always, Appreciate the professional work on our car. Thank you!
The maintenance required notice was not removed. The windshield sticker was also not updated. Overall your service department is seamless.
I will be transferring to Lexus of Greenwood Village as I live in Denver.
Thank you
Excellent Service, Robert even gave us updates on his day off. Also the loaner car was exciting to drive. We'll continue to have our car serviced at your dealership. I'm going to bring my 18 year old Lexus GX for maintenance to your dealership see what it needs done.
Thank you for great service today!
Roberto was wonderful to work with! He was so happy and helpful!!
Phil was excellent. He provided clear explanation to my questions.
Great service and even better people!
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