Morgan Hill CDJR Auto Repair Service

It would nice if you would wash the vehicle before returning it. Other dealers do this.

the staff is super

Maggie was awesome . She answered all of my questions and worked to fit my schedule as I went back and forth between days. She was knowledgable about what came with the service . She’s good at what she does

Great service

I appreciate Fardin's communication style. We weren't able to get everything resolved, but all of my questions were answered and I understand the next steps. Thanks

Great service experience. Margaret kept me well informed

Service advisor was awesome to work with, I could not be happier with the experience. Parts department very helpful with parts as well. Thank you Don M

Every good

Maggie is a definite asset to your dealership.

She was awesome 10/10!

Margaret was great. She updated me constantly and assured me it was going to be done by a certain date and she was 100% on time thank you Margaret. Well done I am happy!

Maggie always responds back to my calls and texts. She is very quick to updates the status of my trucks service. She is quite conscientious to keep me informed with honesty.

Service was completed to my satisfaction. Also reasonable charge. Thank you!

Best dealership service I’ve experienced so far.

The service was good. But the cost was way over priced and very expensive. The parts and fluid that was reasonable. The bill almost One Thousand dollars I could have done it myself for a quarter of the amount

I look forward to completing the manufacturer’s survey once received.

Maggie was very helpful and kept me apprised of everything in a timely manner! Job well done!

You guys gotta train your service rep better. I asked him what was done to my vehicle and he responded "recall". Shouldn't be that hard to tell the customer in a few words what got worked on right?!?

I appreciate the touch points throughout with the text messages, but customer service started out rocky with no acknowledgement that I had walked in and was just standing there. The car was in the shop for two weeks and every time I thought I would be expecting the call that my car was ready based on previous conversations, something else was wrong. The final point being that my water pump was leaking. I brought it home to fix because it's half the cost if I do it myself even with the offer to cover labor. Once the water pump was off I found out I had a bad thermostat. Had that not been found, my water pump would have cracked again and the oil cooling housing would have cracked again. Ultimately, I was discouraged that the thousands of dollars spent to fix the car was only spent fixing the symptoms and not the cause of the issue. I will not be coming back.

Excellent customer service