It went really well. I was very impressed with the entire process and it was really helpful to be dropped off and picked up.
Riley has always done a great job taking care of Ram 2500 he is one of the reasons I have my service work done at Morgan hill CDJR.
Thank you so much. I also worked with Riley I believe his name was and he was extraordinary! Thanks again for continued support and service.
Everyone at the dealership was friendly and professional.Riley made sure all my needs were addressed. My Jeep was serviced in a very timely manner.
Riley did a great job. We have worked with him for a few years.
Margaret was super helpful and informative. James was friendly and gave me a ride to and from my drop off location. Great service!
Riley was very pleasant when I dropped off my vehicle. He had someone drop me off and pick me up when the car was finished. He explained everything to me that was done and made me feel comfortable bringing my car in to be serviced. 5 star totally
The service I received from from start to finish from service advisor
Riley Filice was excellent !!!
He kept me informed of the repairs to my truck thru out the service
and delivered my vehicle on time.
Morgan Hill Dodge is lucky to have him as an employee.
The Morgan Hill Dodge Jeep Dealership is a top notch facility.
Very clean with excellent mechanic’s, I like the spacious facility.
I know my truck and car will be taken care of when I leave them
For service.
Very Satisfied and will tell anyone that needs service about your facility.
Thank you
Mark A
Helpful, frendly, on top of car activity being serviced.
Riley was polite educated and fast!! The service depot took care of everything
Maggie was great! She is straight forward and to the point, but with a compassionate and reassuring delivery. I got some bad news that I know she didn’t want to give me, but she was great about it! 10/10 for sure
After researching others, Dodge Morgan Hill completely stood out with customer service and reasonable pricing. Thank you so much! Completely recommend Dodge Morgan Hill!
Hi, Mechanical service on car was fine but after being there for 2 nights car was quite dirty and even had grease on door which I managed to get on my hand. A quick check and rinse would be appreciated.
We picked up our other car from Ford next door and it was super clean.
I was expecting to get some update once I dropped off my vehicle in the morning. I specifically asked for update as I had to leave out of town on 3rd day.
I didn’t get any update till next day and that too I had to call multiple times to get some update. Proactively nobody provided any update on my vehicle.
Same thing happened till 3rd till I got my vehicle back.
And this is not the first time I have struggled to get updates from this location. And m not sure what keeping breaking with my car battery of rubicon 4xe that I had to visit ther services.
Mostly I will try to avoid this particular location for services.
Poor customer satisfaction always at this location. I have given similar feedback last time as well but no improvement
Riley is great and so is the service department!
She was really professional and followed up with me in a timely manner.
Margaret was a great help, pleasant to work with.
Excellent experience and completely satisfied with Margaret and service department team.
Recall part was broken when service tech opened box.
Wasted my time bringing my truck. I have been trying to get my recall work done since April. Very poor communication and follow-up.
I was told a new part was ordered and it would be specifically for me and that I will receive a phone call when part is in.
We will see. I was told this in April as well and one ever called
Mary G
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