As always, i am very happy with the service i received today.
Keep up the good work. ????
Always a good experience at Pride!
The service I’ve received can’t be answered in a small box. I hope to take it up with the owner and talk about my experiences.
Brittany is always great, pleasant, professional and accommodating!
Damon was informative, respectful and helpful.
Very Nice and knowledgeable and vehicle was done in a timely manor
When I first made the appointment, I mentioned a plastic piece over the driver side rear tire that was not flush. The bodywork had been done by pride Hyundai some months ago, and I wanted it looked at. It was not looked at. I also mentioned that a ‘refill inverter coolant’ is warning comes on in hot weather. He told me it would cost $165 just to diagnose the light. I said I would hold off for now due to the exorbitant cost. Doing some research, this is a known issue with the 2022 Tucson hybrid. There was a TSB issued about it. I’m surprised this was not known. I’m likely going to have to bring the car back.
Brittany made my request easy to fill and the service was done on the same day making my life easier. Thank you Brittany for all you do.
Wish that you were still giving a physical copy of the inspection report. I like to file them.
Job was well done by their employee.
David was great to do business with.
There was a lack of communication as to why my vehicle was coming in. My husband was dropping it off as I was at work, and We were bringing it in for a diagnostic and oil consumption check for 1000 miles,. The only service they did was change the oil and start the process over again at my cost. I had to pay for two oil changes to start this process. And the service member put the blame on my husband for not understanding when it was the issue of their system being down and the record of my oil change, not being in their system. I am not returning to the dealership.
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