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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3369 reviews 70%
4 star 1071 reviews 22%
3 star 114 reviews 2%
2 star 120 reviews 3%
1 star 114 reviews 2%
Review Us
Molly C.
1 out of 5
8/13/2025
The vehicle wash was really bad. I still had bugs all over the front of my car. I had to come home and clean it again.
Kaylene O.
5 out of 5
8/13/2025
I was treated with the upmost respect. Thank you
Roger T.
5 out of 5
8/13/2025
Cory was awesome!
Molly B.
5 out of 5
8/12/2025
Gerardo is excellent and helpful, best of all informative and responsive!
Molly B.
5 out of 5
8/12/2025
Gerardo has been the best to work with, he provided a perfect experience and made it a joy to do business with Lexus of Omaha!
Terry Z.
5 out of 5
8/12/2025
Gerardo and the team were great on communication, doing the work right and following through. Thanks!
Beth S.
5 out of 5
8/12/2025
Service was great!
Jeff L.
4 out of 5
8/12/2025
Lexus of Omaha service department and valley service has always treated me like family. Even though I didn't buy the Lexus there. Hopefully on my next trade I can get it there
Joshua M.
5 out of 5
8/12/2025
Gerardo always makes sure we are taken care of in a timely manner.
Jeffery S.
5 out of 5
8/12/2025
Geraldo and Daniel the technology guy were absolutely amazing!
John D.
4 out of 5
8/12/2025
Lexus of Omaha has proven that There is no traffic jam on the extra mile
Stephen F.
5 out of 5
8/12/2025
Great service. Thank you!
Tony B.
5 out of 5
8/12/2025
Professionalism.
Joe G.
5 out of 5
8/12/2025
Gerardo was great.
Alvin G.
5 out of 5
8/12/2025
None great ???????? service
Kayla D.
5 out of 5
8/12/2025
Gerardo always does a fast through job
Russell V.
3 out of 5
8/12/2025
My service advisor was supposed to give me some prices on tires and rims for our vehicle and I’m still waiting on those
Andrew E.
4 out of 5
8/12/2025
I was referred to Cory from a friend who had great things to say and he has always been very welcoming and communicative with me. I recently had some maintenance done and found some damage to my rear bumper after picking the car up. When I called Cory the next day we set time to come back to check it. He was very polite and open about it while still doing his due diligence and checking the before and after photos. While we couldn’t identify exactly when the damage occurred, it was obvious from the scans it wasn’t there at drop off, but was there when I came back the next day. Cory still wanted to make it right and got everything taken care of for me. I’m super grateful for his transparency, which I feel is lacking at many dealer service shops but not with Cory and the rest of the Lexus of Omaha service team!
Carol N.
5 out of 5
8/12/2025
I am always impressed with the Lexus service team. I won’t go anywhere else.
Martha M.
5 out of 5
8/10/2025
Top notch service

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