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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3367 reviews 70%
4 star 1070 reviews 22%
3 star 114 reviews 2%
2 star 120 reviews 3%
1 star 114 reviews 2%
Review Us
Scott W.
5 out of 5
8/22/2025
100% Satisfied. Lexus of Omaha is a well oiled machine. From start to finish. You have exceeded my expectations in every way. Thank you!
Jeff T.
5 out of 5
8/22/2025
Completely satisfied.
Judy T.
5 out of 5
8/22/2025
He was extremely helpful. He kept me informed on what was happening. I couldn’t have asked for better help . Kudos to Nicholas. Judy T
Barbara G.
5 out of 5
8/22/2025
Cory was very polite and did a good job explaining the work they were doing. Very helpful.
Cheryl S.
5 out of 5
8/22/2025
Everyone is very courteous, and they did a great job on my vehicle. Thank you!
Paul W.
5 out of 5
8/22/2025
Very happy
Dale D.
5 out of 5
8/22/2025
Nick is strong on customer service.
Laura R.
5 out of 5
8/22/2025
Service personnel have always been professional and friendly. Customer since 2003. Nick was awesome!
Roger And.
5 out of 5
8/22/2025
On time. Everybody was very nice
Bruce M.
5 out of 5
8/22/2025
Excellent service
Kathleen M.
5 out of 5
8/22/2025
Always serves us well! Thank you!
Brian W.
5 out of 5
8/21/2025
Great service!
Sharolyn S.
5 out of 5
8/21/2025
Always The Best customer service from start to finish!
Fredrick A.
1 out of 5
8/21/2025
Still no fix to sqeeky breaks…. Had to dry my own car off after wash!!!!
Jennifer P.
5 out of 5
8/21/2025
Very efficient cree in service department!
Pat D.
5 out of 5
8/21/2025
Great people and great service
Catherine H.
2 out of 5
8/21/2025
Overall, I am satisfied, but disappointed with the lack of communication regarding the status of my vehicle. I dropped my vehicle off Thursday evening and was told that I had a 6:30 am appt on Friday. Additionally, I was told that it would take 2 days to complete all suggested repairs and a loner car would be available. Upon drop off, we agreed to complete only one of the major repairs and they would evaluate the need for the other repair and would call to let me know. After not hearing from anyone on Monday, I reached out to the service department several times and left messages about my vehicle and anticipated completion of the repairs. I was not contacted about my car until early evening Tuesday when they called and left a message informing me that my vehicle was ready.
Douglas P.
5 out of 5
8/21/2025
Very pleasant and professional!
David S.
5 out of 5
8/21/2025
Will do
Wendy E.
5 out of 5
8/21/2025
I appreciate the quick service and communication from Nicholas.

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