Cory is awesome and always to check to see if he is in when I make an appointment! He is professional. I am a senior and need someone that I can trust. Cory is that person! Donna S
Scheduling online was easy. I had asked for a loaner car. When I arrived, no car was available but a staff member drove me home. Staff knew I had a 1 PM appointment, my car was ready and they picked me up so that I was able to keep my appointment. I give staff credit for being so conscientious.
Linda K
Excellent customer service!
Cory is truly the best at Lexus, across the board!!! In every area of service to customers of Lexus, he covers it all. His demeanor, kindness,
professionalism and problems with our vehicles. I hope Lexus of Omaha
realizes his dedication to his customers and to Lexus!!!
Sincerely,
Andrea Y
Gerardo took great care to see my fear was addressed with my LS 500 and alignment issues
Corey and Nick are always great to work with. Service is one of the main reasons I will always buy Lexus….
Sincerely,
Jim
Gerardo B was attentive, responded to my questions with knowledge and kindness.
My experience with Cory has been great ????
Cory is a pleasure to work with! Explains what needs to be done on my 4Runner in an easy-to-understand way. Is polite, pleasant and has a great sense of humor! Thank You, Cory. You are a great asset to the Lexus of Omaha dealership!
P.S. I appreciate being able to schedule maintenance app't s and car washes via your website.
I was informed today that I should have gotten a discount for new tires since the original tires wore out prior to 30000 miles. This was not disclosed to me when the quoted tires on my previous visit. Also dissatisfied that I had to replace my battery and was not aware this would have been under warranty. Battery was not identified as an item to worry about on previous inspection. First time buying a Lexus andVery disappointing that both of these issues were found prior to car having less than 35000 miles.
Jessie was very professional and explained the issue with my car. I appreciate working with individuals like Jessie. Lexus should let him know he is doing a wonderful job assisting and helping customers.
Excellent experience from chatbot on website to driving out of service. Highly recommended. Thank you!
Agents are always friendly and helpful
Great customer experience. Everyone was very attentive to my situation they fully understood what I was needing. Friendly, professional, great waiting area. Clean comfortable and made the wait enjoyable. Always treated fairly and explain everything thoroughly. The Lexus vehicles are outstanding themselves and the service puts them over the top.
Great service. Both problem and solution explained clearly.
Great service. Both problem and solution explained clearly.
Everyone was so nice and welcoming. And we love the car! Thanks to the team.
Always great service. Much appreciated!
Cory was great! Excellent experience today! Thank you. Craig
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