Prompt, professional customer care.
Thanks!
Cory was very informative and helpful!
I treated with professionalism and transparency. I am a low mileage driver. He told me to wait until I reach 30,000 miles for that service. I was very pleased!!!
Excellent customer service. A++ Great communication
Bought two new vehicles from you guys a few months ago and every time I have interaction with service folks, it has been great. Thank you!
Cory is a good listener--and seems as concerned as I with the car and it's condition and quality care. Thank you so much! Marty
I have to pay for my oil change which it’s supposed been free. I told second free maintenance has expired.
Thank You for taking such good care of my car! The service team explained everything to me. Everyone is so professional!
Well I can say is that Corey is a great he explains everything to me he's very professional and he makes sure that I understand everything before I leave
Always completely satisfied with their work, communication and professionalism. Will always recommend Lexus of Omaha to family and friends!! Thanks Adi!
It was done quickly and helped to get to my next appt. Alec was very helpful.
Great service, nice waiting area, coffee snacks,.. friendly personnel.
Very attentive to the issue with rear view mirror. Found the vibration & got it resolved.
Adi was great to work with. He was a real professional.
Friendly. Helped me understand how the big screw could have punctured the tire. My wait time was reasonable.
A cookie cutter process! Plus, a $900 charge to repair a sensor that wrongly alerts me to a low tire is ludicrous! I declined to have that done. I could find some high school geek kid studying auto mechanics and have this fixed! Otherwise, pleased to have the basic service done. And your bistro waiting area is relaxing. BUT…. Get real. $900?!?!
I could not have received better service. Cory told me to come in when I called with a battery that was almost dead. I had a doctor appointment at the same time. Cory got me a loaner in spite of them initially having none available. I was able to keep my appointment exactly the time scheduled. My service took about an hour and I got my car back with a car wash too. All thanks to Cory and that great service department!! Gary Koenig
We were told it would be 30 minutes. In actuality it was 1.5 hours but new panels were put on (others were “warped”.
We would have appreciated a notification of the length of service time.
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