Service Center

Real Reviews From Verified Customers

Kathy S.
5 out of 5
5/6/2026
Wonderful service from everyone at Lexus. Got me in for much needed service on short notice! The complementary car wash is always appreciated!
Larry B.
3 out of 5
5/6/2026
Accommodated an unplanned tire purchase due to a screw imbedded in the tire. We were blessed they caught it before it was completely flat!
Gregory L.
4 out of 5
5/6/2026
Req'd a new tire due to road hazard. Handled everything professionally & efficiently. The Lexus of Omaha service team is outstanding! Thanks.
Michael B.
5 out of 5
5/6/2026
Excellent service once again from Cory Mausbach and the entire service team on my recent visit. Thank you!
Brad B.
2 out of 5
5/5/2026
Service was outstanding as usual. I expect to pay more for Lexus parts and service but $2k for a windshield replacement seems really high.
Linda S.
5 out of 5
5/5/2026
Jesse takes good care of me!
Dirghayu V.
5 out of 5
5/5/2026
Nicola Taylor has helped us lots. He has answered all my questions very well. He did keep us updated about Vehicle to informed us about every little detail and we appreciate him lots. Thanks, Nicolas. We are very satisfied with your service.
Patricia M.
5 out of 5
5/5/2026
Adi was great! He was very professional and explained everything. I was very happy with Adi and the service I received from Lexus.
Joel K.
5 out of 5
5/5/2026
Thanks love my new NX
Nicole R.
3 out of 5
5/5/2026
Do they still make TX500 Fsport SUV’s?
Charlean H.
5 out of 5
5/5/2026
Thanks!
David S.
2 out of 5
5/2/2026
I just came in for a oil change and was was given the the 40,000 mile service which would’ve been OK but it involves rotating tires and a new cabin air filter which would’ve been fine but I had just bought brand new tires and had them installed and at my 30,000 mile service had the cabin air filter installed. I was in a hurry and just sign something. I did not know what I was signing for and maybe five or six minutes after I had left I called the dealership and let them know. I do not need tire rotation because the tires were brand new and I also told them that I had just replaced the filter so don’t replace it. When I showed up to pick up my car a different person. A young lady gave me the bill and the those procedures that I called the day prior and ask them not to do had been preformed.when I told her about this there was nothing she was willing to help. She stood there and stared at me like a deer in the headlights. I think it was very deceitful and I know better for next time if I come back. When I called to tell them not to perform those procedures I reiterated not to perform those procedures and was assured they would not be performed. transparency is the key to life,Business ,friendship.
Connie D.
5 out of 5
5/2/2026
Great job
Michael H.
5 out of 5
5/2/2026
She was awesome!
Eric P.
5 out of 5
5/1/2026
great team.
Manny A.
4 out of 5
5/1/2026
Straight forward operation. Job finished in timely fashion. No extra pressure about buying add ons. Service advisor was well informed.
Janet T.
5 out of 5
5/1/2026
Everything explained well. Appreciate the loaner car while services were being completed.
Thomas S.
5 out of 5
5/1/2026
Excellent service all around. Love Lexus Omaha!
Nicholas B.
4 out of 5
5/1/2026
Cory is the best, even if he's a Bears fan.
Laura L.
5 out of 5
5/1/2026
I am extremely pleased with everything! This last experience reminds me why I purchase at Lexus, and will continue to. Thank you Cory and team!

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