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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3354 reviews 70%
4 star 1061 reviews 22%
3 star 114 reviews 2%
2 star 119 reviews 2%
1 star 114 reviews 2%
Review Us
Phoebe S.
5 out of 5
10/30/2025
Jessie great - his team is incredibly professional and efficient. He’s always straight forward and transparent about what needs to be done on my car and does whatever he can to make sure I’m taken care of!
Andrea K.
4 out of 5
10/30/2025
Cory is the best!!!!
John S.
5 out of 5
10/30/2025
Wonderful customer communication and courtesy!
Kathy S.
4 out of 5
10/30/2025
Lexus always provides the best service! Everyone was helpful, professional, knowledgeable & efficient. The service department is well run, very organized & they resolve any concerns in a timely manner. ⭐️⭐️⭐️⭐️⭐️
Connie C.
5 out of 5
10/30/2025
Always a pleasant experience
Mark D.
5 out of 5
10/30/2025
Great service as usual.
Rebecca S.
4 out of 5
10/30/2025
Easy to work with. Were considerate of my time constraints. Listened to my concerns at check out time.
Jeffery F.
3 out of 5
10/30/2025
We have already received a trade in appraisal so Thank You!
Denise S.
5 out of 5
10/29/2025
Quick & easy service appointment.
Rodger H.
5 out of 5
10/29/2025
Nicholas was great to work with on our Lexus service experience.
Mark F.
4 out of 5
10/29/2025
Cory is very personable and accommodating, and is also very knowledgeable. He answered several questions about various mechanical concerns with a consideration of my level of understanding. He makes it a pleasure to do business with Lexus of Omaha Srrvice.
Howard M.
5 out of 5
10/29/2025
Excellent service and communication as always
Rhonda B.
5 out of 5
10/29/2025
Always a professional, caring experience when dealing with Jessie and staff.
Audri G.
5 out of 5
10/29/2025
Very pleased with my service. Friendly, committed staff treated me and my vehicle with great care.thank you for quickly getting me done and back on the road.
Shane C.
5 out of 5
10/29/2025
Everyone involved in the process took great care of me…thank you!
Brijesh L.
4 out of 5
10/29/2025
Jessie is always amazing! Full merit increase for 2026 is highly recommended. Keep the good ones happy
Debra P.
5 out of 5
10/29/2025
Thank you for always taking such good care of me!
Cargile Mechanical,.
4 out of 5
10/28/2025
I am satisfied with the recent service experience however I just purchased a Lexus certified vehicle two months ago and it’s already been in for service twice. I paid a premium and purchased a Lexus certified believing that it would be a reliable vehicle. I’m very disappointed!
Julie S.
5 out of 5
10/28/2025
Everything went very smoothly. Gerardo was great to work with
George D.
5 out of 5
10/28/2025
Not the cheapest place for automobile service in Omaha but certainly one of the best service departments in Omaha. I’ve had complete satisfaction every time I’ve been there.

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