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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3344 reviews 71%
4 star 1052 reviews 22%
3 star 113 reviews 2%
2 star 116 reviews 2%
1 star 113 reviews 2%
Review Us
Dan F.
4 out of 5
12/11/2025
Fantastic service, even with the mistake of the wrong part the first time. However, I wish you would be consistent whether my son can bring the cat by for a wash at the dealership. First we were told he could, then told this car/purchase did not qualify, and the yesterday he was again told to bring the car by anytime for a wash. So which is it?
Hannah W.
5 out of 5
12/11/2025
Great service as always
Celedonia T.
5 out of 5
12/11/2025
Over all the service was great!
Lois P.
5 out of 5
12/11/2025
Always satisfied with Lexus. Sure would like it that once in awhile they could clean the inside of my car when I do car wash. Otherwise you guys are great.
Lori S.
5 out of 5
12/11/2025
Very friendly and answered all questions
Nancy C.
5 out of 5
12/11/2025
I was extremely satisfied with the excellent service and extra touch washing my car! I tell all my friends how happy I am that I bought a Lexus !
Amy H.
5 out of 5
12/11/2025
Thank you for your outstanding service, communication, and comfortable environment. Amy
Terri W.
5 out of 5
12/11/2025
Jessie was very thorough and I appreciate his honesty.
Debora G.
5 out of 5
12/11/2025
Thank you
Linda O.
5 out of 5
12/11/2025
All was good
Michael And.
4 out of 5
12/11/2025
Cory helped with a minor maintenance visit. I also had a question on previous services that had been done twice, and he was able to resolve that issue by giving me a credit. He always explains things thoroughly, ans is pleasant, patient and friendly.
Amy R.
3 out of 5
12/11/2025
How helpful that an unplanned tire replacement was able to be arranged short notice and completed same day!
Catherine B.
5 out of 5
12/10/2025
Really appreciate Jessie’s help!
Michelle G.
4 out of 5
12/8/2025
Thanks Jessie is great.
Jill B.
5 out of 5
12/6/2025
Jessie is a true professional. He explained the need for each suggested repair, then communicated well to complete the service.
Karlus C.
5 out of 5
12/6/2025
I am delighted with the professional care received from Lexus of Omaha. This is my fourth Lexus, and I've trusted Lexus of Omaha for over 15 years to take care of my vehicles.
Shannon M.
5 out of 5
12/6/2025
Gerardo is ALWAYS a professional and listens carefully to any and all concerns I have with the vehicle’s service and he makes safety the #1 priority. He’s very communicative and always helpful. The staff also does a great job. Job well done for the Service Dept! - STM
Kathleen B.
5 out of 5
12/6/2025
The work has always been excellent you folks been the greatest and politist group of people ever you have a family that is unbeatable. Kathy and Thomas Bartholet. Thanks again
Joel W.
5 out of 5
12/6/2025
Absolutely outstanding service!!
Michael M.
5 out of 5
12/6/2025
Thanks

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