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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3385 reviews 70%
4 star 1073 reviews 22%
3 star 114 reviews 2%
2 star 121 reviews 3%
1 star 116 reviews 2%
Review Us
Janice D.
5 out of 5
2/7/2026
Staff very friendly and helpful! Everything was explained to me thoroughly.
Herta B.
5 out of 5
2/6/2026
As always you getting great service, I got a great car I like to keep up.
Sharon D.
5 out of 5
2/6/2026
Cory is courteous, efficient, and kind.
Debra D.
5 out of 5
2/6/2026
Job Well Done! He’s the Best!
Janice J.
4 out of 5
2/6/2026
I was completely satisfied with the Lexus service today. My tire had a screw in it & running short of air! The service guys took care of it & I felt confident in driving it after it was fixed!! I love Lexus for taking care of you & the car!!
Constance T.
4 out of 5
2/6/2026
I appreciate the professionalism extended to me.
Preston E.
5 out of 5
2/6/2026
Thank you!
Victor A.
5 out of 5
2/5/2026
Very good job, Gerardo Job
Rob O.
5 out of 5
2/5/2026
Gerardo was very helpful and courteous. He kept me updated on the progress of my repairs and was conscientious about the costs involved. I would absolutely take my vehicle to Lexus of Omaha again!
Danielle H.
5 out of 5
2/5/2026
Lexus customer service is always next level. Every time I am there everyone is kind, helpful, and always exceeds my expectations!
Thomas B.
5 out of 5
2/5/2026
Great job especially being sensitive to my time.
Chenyu H.
5 out of 5
2/5/2026
Great service from Jessie.
David M.
5 out of 5
2/4/2026
I always appreciate Cory with his professionalism, honesty, and guidance with our Lexus vehicles for my wife and me. Thank you!
Angeline F.
5 out of 5
2/3/2026
Thanks for everything
Bryan T.
2 out of 5
2/3/2026
When I got back into my car the mirror was covered with condensation and the steering wheel and some dash and control services had a nasty film on them. I had to stop and wipe everything off before we could go home. The parking views have a blue line that I’ve never seen before but there was no mention of updated software. Overall I’m very happy but little things matter.
Marcus M.
4 out of 5
2/2/2026
Second time working with Adi. Top notch communication and professionalism. Recommended new spark plugs but fist made me aware that the old ones simply needed tightening. Did not feel pressed or that I was attempting to be sold. Simply notified that the lifespan of recommended changes for spark plugs are here. I come from Lincoln due to the professionalism I’ve experienced and specifically with Adi on both occasions. Thank you!
Quinny B.
5 out of 5
2/2/2026
Cory as always was fantastic!
Robbie R.
3 out of 5
2/1/2026
You bet!
Ronald R.
5 out of 5
2/1/2026
Everything went well and we were treated very nicely. Great customer service
Jeff P.
4 out of 5
1/31/2026
Always appreciate your commitment to serve your customers

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