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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3385 reviews 70%
4 star 1073 reviews 22%
3 star 114 reviews 2%
2 star 121 reviews 3%
1 star 116 reviews 2%
Review Us
Tony B.
5 out of 5
2/20/2026
Every one who helped me were very professional and friendly. Wonderful experience.
Robert M.
5 out of 5
2/20/2026
Cory is always helpful and courteous
Lexi H.
5 out of 5
2/20/2026
Best service ever!!
Sugata S.
5 out of 5
2/20/2026
Great thanks.
Mary B.
5 out of 5
2/20/2026
Always courteous and professional. Thank you!
Tricia S.
4 out of 5
2/20/2026
The service from that we have received over the years from Lexus exceeds anybody’s service program and in this last episode where we were trying to get a Lexus DD mouse and found a new one to make sure it was OK. I’ll have to tell you your employee Jesse gets an A+ with his attention to our problems and now that I have a new used one I’ll be there every time my car tells me to come Thank you
Emery H.
1 out of 5
2/19/2026
I was completely satisfied, except I was told they would fill my gas tank and they did not.
Chapin K.
5 out of 5
2/19/2026
Always a fantastic experience with the service team at Lexus of Omaha!
Amy R.
5 out of 5
2/19/2026
Nick was awesome to work with. He’s a very kind and respectful man.
Suzanne R.
5 out of 5
2/19/2026
I love my Lexus and the incredible service I receive
Cynthia J.
5 out of 5
2/18/2026
Cory is amazing! So helpful and knowledgeable about the Lexus brand. Omaha service center is definitely top notch and I have no regrets buying a Lexus! Thank you for all your help!
Leonore F.
5 out of 5
2/18/2026
Everything was well done! Thank you so much.
Randal S.
5 out of 5
2/17/2026
Kimberly in Service Dept was wonderful. Appreciated her kindness & great customer service support throughout the episode. It’s the great Lexus Team that makes me so appreciative of Lexus of Omaha. Thank You Kimberly & Cory
Jaylen C.
5 out of 5
2/17/2026
Gerardo was good at communicating what was going on with my car and pickup was fast and easy.
Karen J.
3 out of 5
2/17/2026
The tires appeared with no rotation, and the lender car was very dirty, trash dog hair mud food
Wilber M.
3 out of 5
2/17/2026
I had had some strokes and need to sell the car.
Lyle W.
5 out of 5
2/17/2026
Excellent service.
Heath B.
5 out of 5
2/17/2026
Great service.
Steven R.
5 out of 5
2/17/2026
I am always very pleased with the service and the quality of the professionals who help me when I go in for service.
William W.
5 out of 5
2/17/2026
As always, Lexus of Omaha was the best! Why go anywhere else? Gerardo and Luigi were superb. Well done gentlemen!

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