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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3385 reviews 70%
4 star 1073 reviews 22%
3 star 114 reviews 2%
2 star 121 reviews 3%
1 star 115 reviews 2%
Review Us
John K.
4 out of 5
6/16/2024
I’ve seen a lot of folks come and go from the Lexus service department over the years. Gerardo remains the best. He always goes above and beyond. I know the communication and experience will be on point when he is on duty. I can’t say enough good things.
Rhonda P.
4 out of 5
6/16/2024
Morgan was great. I was not satisfied with the electronic notification system for many reasons.
Igor B.
5 out of 5
6/16/2024
Excellent service! Thank you
Mark O.
5 out of 5
6/15/2024
A+ experience!
Rick E.
5 out of 5
6/15/2024
Morgan is awesome, super friendly and very professional. She does a great job for Lexus and their customers. Thank you. :)
Metro Moving.
5 out of 5
6/15/2024
THANK YOU!
Renee F.
5 out of 5
6/15/2024
Thanks for the quick service and loaner vehicle. Excellent customer service!
Christopher J.
5 out of 5
6/15/2024
Thanks for taking care of everything. Much appreciated!
Nancy L.
5 out of 5
6/15/2024
All was prompt and datisfactory. Thanx#
Cynthia M.
5 out of 5
6/15/2024
Morgan knew exactly what I wanted done. She offered a loaner car immediately. She knew the answers to all my questions. She was very personable and a great representative for Lexus quality in service!!!
David P.
4 out of 5
6/15/2024
Thank you again for outstanding customer service. That’s why I’ve been buying new Lexus from your dealership since 2012 . On my fifth new one right now. Keep up the good work. It certainly does not go unnoticed. I also wanna thank Kareem? Had a quick question Adi made a quick phone call, and Kareem appeared, and resolved my issue , Lickety quick. Outstanding ! Thanks again! Kindly, David
Christine G.
5 out of 5
6/15/2024
Everything went very smoothly--so appreciated! I especially appreciated all the efforts by Will Wolff.
Mark A.
5 out of 5
6/15/2024
Thank you
Alexander C.
5 out of 5
6/15/2024
Thank you Morgan for being so helpful.
Kristen H.
5 out of 5
6/14/2024
Gerardo was very knowledgeable and efficient. Wonderful employee.
Corliss B.
5 out of 5
6/14/2024
Morgan was very helpful & great to work with! Corliss B
Mark D.
5 out of 5
6/14/2024
Excellent service.
Merlin &.
3 out of 5
6/14/2024
Not selling
Alex H.
4 out of 5
6/14/2024
Good to be back with Lexus of Omaha, I will keep coming back.
Paul Y.
5 out of 5
6/14/2024
Good job

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